Lickd is seeking a Head of Customer Success to enhance the post-signup experience for creators. In this role, you'll oversee customer success functions through onboarding and retention while actively collaborating with product teams. Strong analytical skills and a passion for customer advocacy are essential.
We're looking for a candidate with extensive experience in customer success, particularly within fast-paced environments, demonstrating excellence in using AI and HubSpot. Benefits include flexible working and a pension scheme.
#J-18808-LjbffrHead of Customer Success — Creator Platform, Remote & AI-Driven employer: Lickd
At Lickd, we pride ourselves on being an innovative leader in the music licensing space, offering a dynamic work environment that fosters creativity and collaboration. As the Head of Customer Success, you'll play a pivotal role in shaping the customer experience for our growing community of YouTube creators, with ample opportunities for professional growth and development. Our flexible remote working policy, generous holiday allowance, and commitment to employee well-being make Lickd an exceptional place to build a rewarding career.
