Event Operations Coordinator – Theatrical Food Experiences in Chalgrove

An exciting opportunity to work at the core of our event operations, supporting the delivery of incredible edible experiences. You’ll be part of the engine behind the magic, keeping everything running smoothly. You’ll be organising, packing with precision, applying branding and making sure that our inventions, kit and ingredients are event‑ready before they leave HQ. Once events are complete and the kit returns to us, you’ll be there to unpack, restock and reset in preparation for the next event.

The Role at a Glance:

• Event Operations Coordinator
• Chalgrove, Oxford
• Permanent, Full‑Time
• Reports To: Operations & People Manager
• Day‑to‑Day Direction: Production Manager
• Direct Reports: (agency / casual staff when required)

Your Background:

• Events, live events, event logistics, experiential events or hospitality

The Role (a.k.a. the engine room of the magic): This is where the magic either works… or doesn’t. You’ll be the person making sure every single event kit leaves our HQ perfect, complete, and ready to wow - and comes back cleaned, reset, and ready to go again. You’ll be packing, checking, organising, fixing, coordinating people, staying ahead of stock, and generally making sure nothing falls through the cracks.

What You’ll Be Getting Stuck Into:

• Packing Kits Like a Pro (Goods Out): You’ll own the packing of every event kit: working to spec, checking everything twice, and making sure nothing is missing, broken, or “that’ll do”. You’ll set up the Goods Out area so Event Managers can grab their kit and go without stress. When kits come back, it’s your job to reset the world.
• Staying Ahead of the Game (Stock & Supply): You’ll keep one eye on what’s coming up and one eye on what’s on the shelf. You’ll make sure we’ve got what we need, when we need it – ordering routine stock, keeping records tight, and flagging anything that looks off before it becomes a last‑minute panic.
• Helping Keep the Inventions Working (Maintenance Support): You’ll support basic maintenance: cleaning, checking, tweaking and over time you’ll get a feel for when something’s not quite right.
• Rallying the Troops (Agency Staff): When things get busy, you’ll help bring in and organise extra hands. You’ll brief them, direct them, and make sure they’re working to the right standard.
• Making It Look the Part (Branding & Finishing Touches): You’ll make sure branding is applied properly and everything leaving the warehouse looks sharp, consistent, and on point.

What Good Looks Like:

• Kits go out right. Every time. No missing bits, no surprises.
• Kits come back, get sorted quickly, and are ready to go again.
• Stock is where it should be – no last‑minute scrambles.
• Agency staff turn up, know what they’re doing, and deliver.
• The warehouse is organised, clean, and doesn’t feel like chaos (even when it is).

What This Role Isn’t: You’re not expected to fix complex technical issues, choose new suppliers, or make big procurement decisions. Your job is to execute brilliantly, stay organised, and keep everything running smoothly.

What You’ll Need:

• Live events, experiential, hospitality or event logistics experience.
• You notice the small stuff (and it matters to you).
• You’re organised and like having a system.
• You follow processes properly – not “roughly right”.
• You’re confident telling people what needs doing.
• You speak up early when something’s not right.
• You’ve got a full UK driving licence and are happy in a van.
• You’re flexible for the occasional evening/weekend rota.
• You’re happy to work independently, but within a wider team.
• You’re up for learning how all our weird and wonderful kit works.

Bonus Points If You’ve Got:

• Experience working with casual or agency staff.
• Stock systems or ordering experience.

The Kind of Person Who Thrives Here:

• You take ownership – if it’s yours, you use your initiative and it gets done properly.
• You’ve got high standards – details matter, and you care about getting them right.
• You’re proactive – you spot problems early, not after the van’s left.
• You’re a team player – no egos, just getting the job done.
• You’re curious – especially about how things work.

The Setup: You’ll be based full‑time in our HQ in Chalgrove, Oxford, Monday to Friday. Occasionally, you’ll be assigned as an out‑of‑working‑hours emergency contact. This means being available by phone in case on‑site staff need support. This is a shared responsibility across the team and calls are rare.

Because this isn’t a normal job. You’ll be part of a team creating genuinely unique experiences – the kind people remember, talk about, and post everywhere. It’s hands‑on. It’s different every week. It’s sometimes chaotic. But it’s also fun, creative, and seriously satisfying when it all comes together.