At a Glance
- Tasks: Manage client relationships and convert leads into bookings for exciting events.
- Company: Join Lick Me I'm Delicious, a creative company known for unique experiences.
- Benefits: Enjoy 25 days holiday, team socials, and flexible working options.
- Other info: Dynamic team environment with opportunities for growth and fun events.
- Why this job: Be at the heart of a fast-paced business and make lasting connections.
- Qualifications: Strong communication skills and experience in events or hospitality preferred.
The predicted salary is between 30000 - 40000 € per year.
Lick Me I'm Delicious creates wildly inventive experiences for some of the world's most exciting brands. We deliver around 250 events a year built around 17 original inventions - from liquid nitrogen ice cream to edible helium balloons. We’re looking for an Account Manager to help us convert, grow, and keep the clients who make that possible.
This is a relationship-led sales role at the centre of a fast-moving business. You’ll manage a live pipeline of up to 100 active enquiries at any given time - converting inbound leads into confirmed bookings, maintaining long-term client relationships, and proactively re-engaging accounts who are overdue a reason to come back.
That trust gets built in conversation, so the ability to pick up the phone, ask the right questions, and make an honest recommendation is what this role is really about. Opening every new client relationship with a proper conversation before building the quote. Keeping a pipeline of up to 100 live enquiries moving without letting quality slip.
On the account side: maintaining relationships beyond the booking, handing over cleanly to operations once an event is confirmed, and circling back after delivery, especially when things have gone well, to keep the relationship warm and lay the groundwork for the next one.
There’s also a proactive outreach element. Not cold calling, but re-engaging clients who haven’t booked in a while, or reaching out to accounts who booked at this time last year. Someone who’s genuinely comfortable on the phone — uses it naturally as part of the process, not as a last resort.
You’ll need to be organised enough to hold a large pipeline clearly in your head (and in the CRM), commercially sharp enough to understand the metrics that matter, and resilient enough to keep a consistent standard when it’s busy. Experience in events, hospitality, experiential, or corporate services would be an advantage.
25 days holiday plus bank holidays. We work hard, we take what we do seriously, and we genuinely enjoy each other’s company, in the office and outside of it. A summer party, a Christmas party and team socials throughout the year. This is a full-time, office-based role in Chalgrove, Oxford, with the option of two days working from home per week.
Account manager Dutch & French in Chalgrove employer: Lick Me I'm Delicious
At Lick Me I'm Delicious, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and collaboration thrive. Our team enjoys generous benefits, including 25 days of holiday plus bank holidays, and the opportunity for flexible working arrangements. With a focus on employee growth and regular team socials, we foster an environment that not only values hard work but also celebrates the joy of working together in the heart of Chalgrove, Oxford.
StudySmarter Expert Advice🤫
We think this is how you could land Account manager Dutch & French in Chalgrove
✨Tip Number 1
Get comfortable with the phone! This role is all about building relationships, so don’t shy away from picking up that handset. Practice your pitch and be ready to ask the right questions to engage potential clients.
✨Tip Number 2
Stay organised! With a pipeline of up to 100 enquiries, keeping track of everything is key. Use a CRM system effectively to manage your leads and ensure you’re following up at the right times.
✨Tip Number 3
Be proactive in your outreach! Don’t wait for clients to come to you. Reach out to those who haven’t booked in a while or those who had a great experience last year. A simple check-in can reignite their interest.
✨Tip Number 4
Apply through our website! We want to see your personality shine through in your application. Show us how you can bring your unique flair to the role and help us create those wildly inventive experiences.
We think you need these skills to ace Account manager Dutch & French in Chalgrove
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your writing. Remember, this role is all about building relationships, so showing us who you are can really help.
Tailor Your Application:Make sure to tailor your application specifically for the Account Manager role. Highlight your experience in managing client relationships and any relevant skills that match our job description. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. We’re busy folks, and while we appreciate detail, we also value brevity. Make sure to highlight your key achievements and experiences without waffling on too much.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows us you’re keen and know where to find us!
How to prepare for a job interview at Lick Me I'm Delicious
✨Know Your Stuff
Before the interview, dive deep into Lick Me I'm Delicious and their unique offerings. Familiarise yourself with their events and inventions, like liquid nitrogen ice cream and edible helium balloons. This knowledge will help you engage in meaningful conversations and show your genuine interest in the company.
✨Showcase Your Relationship Skills
Since this role is all about building and maintaining client relationships, prepare examples from your past experiences where you've successfully managed client accounts. Highlight how you’ve converted leads, maintained long-term relationships, and re-engaged clients. Be ready to discuss your approach to communication and how you build trust over the phone.
✨Be Organised and Proactive
With a live pipeline of up to 100 enquiries, organisation is key. Bring a clear plan on how you would manage such a pipeline effectively. Discuss any tools or methods you use to stay organised and ensure no lead slips through the cracks. Show that you can keep track of multiple clients while maintaining high-quality interactions.
✨Embrace the Team Spirit
Lick Me I'm Delicious values a fun and collaborative work environment. During the interview, express your enthusiasm for team activities and social events. Share how you enjoy working with others and contributing to a positive workplace culture. This will demonstrate that you’re not just a fit for the role, but also for the team.