At a Glance
- Tasks: Manage client relationships and convert enquiries into bookings for exciting events.
- Company: Join Lick Me I'm Delicious, a creative company known for unique experiences.
- Benefits: Enjoy 25 days holiday, team socials, and flexible working options.
- Other info: Office-based role with a vibrant team culture in Oxfordshire.
- Why this job: Be part of a fun, dynamic team creating unforgettable experiences for top brands.
- Qualifications: Strong communication skills and a passion for building lasting relationships.
The predicted salary is between 30000 - 37000 £ per year.
Lick Me I'm Delicious creates wildly inventive experiences for some of the world's most exciting brands. We deliver around 250 events a year built around 17 original inventions - from liquid nitrogen ice cream to edible helium balloons. We’re looking for an Account Manager to help us convert, grow, and keep the clients who make that possible.
This is a relationship-led sales role at the centre of a fast-moving business. You’ll manage a live pipeline of up to 100 active enquiries at any given time - converting inbound leads into confirmed bookings, maintaining long-term client relationships, and proactively re-engaging accounts who are overdue a reason to come back.
Selling at LMID isn’t about pressure or scripts. Clients book us because they trust us to understand their brief and point them toward the right solution. That trust gets built in conversation, so the ability to pick up the phone, ask the right questions, and make an honest recommendation is what this role is really about.
What You'll Be Doing
- Managing inbound enquiries across three distinct channels - Events, Exhibitions, and Activations - each with its own selling dynamic and client mindset.
- Producing tailored cost estimates and proposals.
- Opening every new client relationship with a proper conversation before building the quote.
- Keeping a pipeline of up to 100 live enquiries moving without letting quality slip.
- Maintaining relationships beyond the booking, handing over cleanly to operations once an event is confirmed, and circling back after delivery, especially when things have gone well, to keep the relationship warm and lay the groundwork for the next one.
- Proactively re-engaging clients who haven’t booked in a while, or reaching out to accounts who booked at this time last year.
- Representing LMID at trade shows and exhibitions - on stand, talking to new prospects and reconnecting with existing clients in person.
What we're looking for
- Someone who’s genuinely comfortable on the phone — uses it naturally as part of the process, not as a last resort.
- Strong listening skills.
- The ability to make honest, client-first recommendations rather than pushing the nearest available option.
- Organised enough to hold a large pipeline clearly in your head (and in the CRM).
- Commercially sharp enough to understand the metrics that matter.
- Resilient enough to keep a consistent standard when it’s busy.
- Experience in events, hospitality, experiential, or corporate services would be an advantage.
- The instinct to take ownership, follow through, and build relationships that actually last.
The Detail
- 25 days holiday plus bank holidays.
- We’re a small, close-knit team based in Oxfordshire.
- This is a full-time, office-based role in Chalgrove, Oxford, with the option of two days working from home per week.
- Salary £30,000 - £37,000 DOE.
Account Manager in Chalgrove employer: Lick Me I'm Delicious
Contact Detail:
Lick Me I'm Delicious Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Chalgrove
✨Tip Number 1
Get to know the company inside out! Before you step into that interview, dive deep into Lick Me I’m Delicious. Understand their events, inventions, and what makes them tick. This way, you can tailor your conversation and show them you’re genuinely interested.
✨Tip Number 2
Practice your phone skills! Since this role is all about building relationships over the phone, grab a mate and do some mock calls. Focus on asking the right questions and making honest recommendations. The more comfortable you are, the better you'll connect with potential clients.
✨Tip Number 3
Show off your organisational skills! With up to 100 live enquiries, it’s crucial to keep everything in check. Use a CRM tool or even a simple spreadsheet to track your leads and follow-ups. This will help you stay on top of things and impress during interviews.
✨Tip Number 4
Don’t forget to network! Attend trade shows and exhibitions where LMID might be present. It’s a great way to meet the team and potential clients face-to-face. Plus, it shows initiative and a genuine interest in the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Manager in Chalgrove
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company. Remember, we’re all about building relationships, so a genuine tone goes a long way.
Tailor Your Application: Make sure to customise your application to fit the Account Manager role. Highlight your relevant experience in events or client management, and explain how your skills align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Showcase Your Communication Skills: Since this role is all about conversation and relationship-building, make sure your written communication reflects that. Use clear, concise language and structure your application well. It’s a great way to demonstrate your ability to communicate effectively, which is key for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us that you’re proactive and know how to navigate the process – just like we do with our clients!
How to prepare for a job interview at Lick Me I'm Delicious
✨Know Your Client
Before the interview, research Lick Me I'm Delicious and their unique offerings. Understand their approach to client relationships and how they create memorable experiences. This will help you demonstrate your alignment with their values and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role is all about building relationships, be prepared to discuss your communication style. Practice articulating how you would engage with clients over the phone and in person. Use examples from your past experiences to illustrate your ability to listen actively and make honest recommendations.
✨Demonstrate Organisational Skills
With a live pipeline of up to 100 enquiries, organisation is key. Be ready to talk about how you manage multiple tasks and keep track of client interactions. You might even want to bring a simple example of how you've successfully managed a similar workload in the past.
✨Emphasise Relationship Building
Prepare to discuss your approach to maintaining long-term client relationships. Think of specific instances where you've re-engaged clients or followed up after a successful project. Highlight your commitment to nurturing these connections rather than just focusing on immediate sales.