At a Glance
- Tasks: Manage front of house operations and coordinate events at Lichfield Garrick.
- Company: Join a vibrant arts venue with a passion for performance.
- Benefits: Earn £14.72 per hour with flexible casual hours.
- Other info: Perfect for those looking to gain experience in the arts industry.
- Why this job: Be part of an exciting team and enhance your leadership skills.
- Qualifications: Experience in management or customer service is a plus.
The predicted salary is between 14.72 - 14.72 £ per hour.
This role involves managing front of house operations on a casual basis at Lichfield Garrick.
Key Responsibilities
- People Coordination
- Undertake Duty Manager role on Garrick site on a casual basis, including but not limited to management of the Front of House operation in partnership with the Front of House Manager through compilation and maintenance of running shows.
- Ensure all new & existing staff have correct uniform and building access equipment during performance and/or customer facing.
- Manage Lichfield Garrick's volunteers during a Duty Manager shift.
- Perform any other duties requested by the Front of House Manager or Senior Management Team appropriate to the role.
- Show Management
- Manage events, taking responsibility for all operational implementation and post activities when Duty Manager.
Liaise with Box Office and Development Managers to ensure hires and sponsorship requirements receive a smooth, efficient and professional service from the staff.
- Ensure qualified First Aid provision is available at all public performances/events and replenish it on a regular basis where required.
- Maintain & archive accident, show report, stock, risk assessment folders, including replenishment when necessary.
- Building Management
- Be a key holder.
- In partnership with Technical Manager/Technical Team or designated duty technician, ensure building is open for performance and secured safely at night.
- Ensure all new and existing staff have correct uniform and building access equipment during performance and/or when customer facing.
- In partnership with Head of Operations & Head of Technical Production, implement Health & Safety policies including risk assessments and record/report any accidents or near misses.
Working pattern: Casual (incl evenings, bank holidays & weekends).
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Casual Front of House Manager in Lichfield employer: Lichfieldgarrick
Lichfield Garrick is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for those passionate about the arts and community engagement. With opportunities for personal and professional growth, employees are encouraged to develop their skills while enjoying the dynamic atmosphere of a busy theatre environment. The casual nature of the Front of House Manager role allows for flexibility, making it perfect for individuals seeking meaningful work in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Front of House Manager in Lichfield
✨Get Involved in Local Events
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Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
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We think you need these skills to ace Casual Front of House Manager in Lichfield
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lichfieldgarrick that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lichfieldgarrick.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lichfieldgarrick get a sense of who you are beyond your experience!
How to prepare for a job interview at Lichfieldgarrick
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lichfieldgarrick and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
