Lichfield District Council is seeking a confident, customer-focused Triage Advisor to join our Customer Service team. You will be the first point of contact for a wide range of council enquiries, helping customers by telephone, face to face, online, by email and through correspondence.
You will provide clear information, accurately record interactions and resolve enquiries wherever possible at the first point of contact.
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Triage Advisor - Fast, Frontline Customer Help (Temp) in Lichfield employer: Lichfield District Council
Lichfield District Council is an exceptional employer, offering a unique opportunity to shape the future of housing management in a supportive and innovative environment. With a commitment to professional growth, hybrid working options, and modern office facilities, employees can thrive while making a meaningful impact in the community. Join us in this exciting chapter as we build a compliant and customer-focused housing service from the ground up.
Contact Details:
Lichfield District Council Recruitment Team
