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- Tasks: Deliver excellent customer service and support library events and activities.
- Company: Join a community-focused library team in Princetown.
- Benefits: Flexible hours, valuable experience, and a supportive work environment.
- Why this job: Make a difference in your community while gaining essential skills.
- Qualifications: Passion for customer service and teamwork.
- Other info: Fixed term contract with opportunities for personal growth.
The predicted salary is between 5000 - 6000 £ per year.
Fixed Term Contract until 31st December 2026
Salary: £5,424.84 gross per annum (£23,614.02 FTE)
Hours: 8.5 hours per week
Location: Princetown Library
Closing date: 9am, Wednesday 21st January 2026
Interview date: Wednesday 4th February 2026 at Tavistock Library
Working Pattern:
- Monday: 1:15pm – 4:45pm (3.5 hrs)
- Wednesday: 9:45am – 12:15pm (2.5 hrs)
- Saturday: 9:45am – 12:15pm (2.5 hrs)
Overview
We are looking for a Customer Service Assistant who will work to deliver excellent services and customer care at Princetown Library.
Responsibilities:
- Support the delivery of library-based events and activities.
- Provide information to patrons.
- Deliver children’s activities and support for families.
- Work as a lone staff member supported by a supervisor based at Tavistock Library.
To read the full job description and submit your application form, please visit this link.
Customer Service Assistant in Yelverton employer: Libraries Unlimited
Contact Detail:
Libraries Unlimited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Yelverton
✨Tip Number 1
Get to know the library and its community! Before your interview, pop into Princetown Library and chat with staff or patrons. This shows your genuine interest and helps you understand what makes the library tick.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Customer Service Assistant and role-play them with a friend. This will help you feel more confident and prepared for any questions during the interview.
✨Tip Number 3
Show off your passion for helping others! During the interview, share examples of how you've gone above and beyond for customers in the past. We want to see that you genuinely care about providing excellent service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Customer Service Assistant in Yelverton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the role of a Customer Service Assistant entails and how you can contribute to our team at Princetown Library.
Tailor Your Application: Don’t just send in a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how your background aligns with the responsibilities listed in the job description.
Be Clear and Concise: When filling out your application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Remember, less is often more!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the necessary information there to help you along the way!
How to prepare for a job interview at Libraries Unlimited
✨Know Your Library
Familiarise yourself with Princetown Library and its services. Understand the events and activities they offer, as well as the community they serve. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to the library's mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a patron. This will help you illustrate your ability to deliver the high standard of care expected in this role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service. For instance, how would you handle a difficult patron or organise a children's activity? Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the types of events you might be involved in or how the library engages with the community. This shows your interest in the role and helps you gauge if it's the right fit for you.
