Customer Service Assistant

Customer Service Assistant

Full-Time 9254 - 9254 Β£ / year (est.) No home office possible
Go Premium
L

At a Glance

  • Tasks: Deliver excellent customer service and organise fun fundraising events.
  • Company: Join a vibrant library team in Chudleigh.
  • Benefits: Flexible hours, community engagement, and a supportive work environment.
  • Why this job: Make a difference in your community while gaining valuable experience.
  • Qualifications: Passion for customer service and creativity in event planning.
  • Other info: Fixed term contract until December 2026 with great career development opportunities.

The predicted salary is between 9254 - 9254 Β£ per year.

Fixed Term Contract until December 2026. Salary: Β£9,254.14 gross per annum (Β£23,614.02 FTE). Hours: 14.5 hours per week. Location: Chudleigh Library. Closing date: 9am, Thursday 26th February 2026. Interview date: Thursday 12th March 2026 at Newton Abbot Library (Passmore Edwards Centre).

Responsibilities

  • Deliver an excellent frontline service to customers
  • Devise and run fundraising events, activities and community support
  • Support the organisation with creative, imaginative, organised and customer-focused approaches

Working Pattern

  • Monday: 9:45am - 1:45pm (4 hrs)
  • Tuesday: 2:45pm – 6:15pm (3.5 hrs)
  • Friday: 1:45pm – 5:15pm (3.5 hrs)
  • Saturday: 9:45am – 1:15pm (3.5 hrs)

Total Weekly Hours: 14.5 hours per week.

Customer Service Assistant employer: Libraries Unlimited

As a Customer Service Assistant at Chudleigh Library, you will be part of a vibrant community-focused team dedicated to delivering exceptional service and engaging with local residents. Our supportive work culture fosters creativity and collaboration, providing opportunities for personal and professional growth while making a meaningful impact in the community. With flexible hours and a commitment to employee well-being, we offer a rewarding environment for those looking to contribute positively to their local library.
L

Contact Detail:

Libraries Unlimited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Get to know the library and its community! Before your interview, take a stroll around Chudleigh Library and chat with some locals. This will help you understand what customers might need and show your genuine interest in the role.

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face as a Customer Service Assistant and role-play them with a friend. This will boost your confidence and prepare you for those tricky questions during the interview.

✨Tip Number 3

Show off your creativity! Since the job involves running fundraising events, come up with a few fun ideas to share during your interview. This will demonstrate your proactive approach and passion for community engagement.

✨Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Service Assistant

Customer Service Skills
Event Planning
Fundraising
Community Engagement
Creativity
Organisational Skills
Communication Skills
Imaginative Thinking

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Customer Service Assistant role. Highlight any relevant experience you have in delivering excellent customer service and organising events, as these are key aspects of the job.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for community support and creativity. Let us know why you’re excited about this role and how you can contribute to our team at Chudleigh Library.

Be Clear and Concise: When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need there!

How to prepare for a job interview at Libraries Unlimited

✨Know Your Customer Service Basics

Brush up on the key principles of excellent customer service. Be ready to discuss how you would handle different customer scenarios, as this role is all about delivering a top-notch frontline service.

✨Show Your Creativity

Since the job involves running fundraising events and community support, think of some creative ideas you could bring to the table. Prepare to share your thoughts on how to engage the community and make events successful.

✨Familiarise Yourself with the Library's Role

Do a bit of research on Chudleigh Library and its services. Understanding the library's mission and how it supports the community will help you answer questions more effectively and show your genuine interest in the position.

✨Practice Your Organisational Skills

This role requires being organised and imaginative. Think of examples from your past experiences where you've successfully managed tasks or events. Be prepared to discuss how you keep things on track while maintaining a customer-focused approach.

Customer Service Assistant
Libraries Unlimited
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

L
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>