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- Tasks: Register service calls, handle customer enquiries, and allocate work to engineers.
- Company: Join a dynamic team at a leading recruitment agency in Kings Lynn.
- Benefits: Enjoy a competitive salary, market-leading pension scheme, and generous holiday allowance.
- Why this job: Be part of a supportive environment where your contributions make a real difference.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Office-based role with free parking and Monday to Friday working hours.
The predicted salary is between 30000 - 42000 £ per year.
My Client based in Kings Lynn is looking for a Service Administrator to join their team. This role will be mainly registering service calls and dealing with all customer enquires as well as allocating work to Engineers. Day to day responsibilities of the Service Administrator include: * Cost and complete engineers worksheet on completion of service call. * Process incoming invoices – checking rates/Warranty * Raising invoices for chargeable work * Checking Monitors * Assisting with Accrual * Supporting Call Handlers * Recovery of chargeable warranty costs * Cross charging costs where appropriate * Update on a daily basis customer Portals with invoice information * Adding engineer’s worksheets to Siclops * Register service calls/emails * Allocate and distribute fosters engineers work. * Allocate service calls to service partners. * Cost and complete engineers worksheet on completion of service call. * Update on a daily basis customer Portals * Order parts and issue quotes for repair work * Confirming parts on site * Checking Engineers Schedules to ensure they have work For the Service Administrator position my client is offering a basic Salary as well as additional company benefits, including a market leading pension scheme and holiday allowance. The working hours for the Service Administrator is Monday to Friday, 8.30am till 17.00pm. Please note the Service Administrator role is office based. Free parking on site. Our vision here at Libra Recruitment is to be the recruiter of choice for both our clients and our candidates. We are forward thinking, passionate and consultative in our approach to recruitment. We have the skills and experience to deliver a professional, tailored and friendly service. Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance. We receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful on this occasion
Service Administrator employer: LIBRA RECRUITMENT
Contact Detail:
LIBRA RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Service Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Administrators and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your skills effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources and tips to help you land that Service Administrator gig. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight relevant experience, especially in customer service and administration tasks, so we can see how you fit into our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with what we’re looking for. Keep it friendly and professional!
Showcase Your Skills: Don’t forget to showcase your organisational and communication skills in your application. We want to know how you handle multiple tasks and support your team effectively!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you on our radar!
How to prepare for a job interview at LIBRA RECRUITMENT
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with tasks like registering service calls, processing invoices, and allocating work to engineers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences where you've successfully handled customer enquiries or managed administrative tasks. Be ready to share these examples during the interview to illustrate your skills and how they align with the job requirements.
✨Show Your Organisational Skills
As a Service Administrator, you'll need to juggle multiple tasks. During the interview, highlight your organisational abilities by discussing how you prioritise tasks and manage your time effectively. You could even mention tools or methods you use to stay organised.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
