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- Tasks: Deliver exceptional customer service and drive sales in a premium retail environment.
- Company: Well-established premium womenswear brand with a focus on sustainability.
- Benefits: 23 days holiday, birthday off, pension, generous discounts, and performance bonuses.
- Why this job: Join a passionate team and enhance your retail skills while promoting sustainability.
- Qualifications: Experience in premium or luxury retail and excellent communication skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
With multiple locations across London as well as concessions in John Lewis across the country, our client is a well-established premium retailer looking to expand their team in Kings Road, London. They are looking for a Retail Sales Advisor with experience working in premium or luxury retail to join their team.
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Responsibilities of the Retail Sales Advisor role are:- Maintain a good knowledge of store product
- Deliver excellent customer service via email, telephone and face to face in store
- Drive store sales and meet store targets and KPI’s
- Deal with customer returns
- Maintain visual merchandising standards in store
- Communicate customer feedback to buying team
Our client is a premium womenswear brand that has a real passion and focus on sustainability as a company. They are looking for a Retail Sales Advisor who can offer an outstanding customer experience for everyone who shops with them.
As well as a basic salary, our client is offering 23 days holiday plus bank holidays and an extra day off for your birthday. They also offer pension, a generous discount allowance and yearly performance-based bonuses.
We receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful on this occasion.
Retail Sales Advisor employer: LIBRA RECRUITMENT
Contact Detail:
LIBRA RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and sustainability focus. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Whether it's face-to-face or over the phone, being able to demonstrate how you handle different customer scenarios can really impress during your interview.
✨Tip Number 3
Show off your sales achievements! Be ready to discuss how you've driven sales in previous roles and how you can bring that same energy to the team. Numbers speak volumes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Know Your Stuff: Make sure you have a solid understanding of the products we offer. Research our brand and its values, especially our focus on sustainability. This will help you stand out as someone who genuinely cares about what we do.
Show Off Your Customer Service Skills: In your application, highlight any experience you have in delivering excellent customer service. Whether it's face-to-face or over the phone, we want to see how you can create an outstanding experience for our customers.
Be Results-Driven: Mention any past achievements related to sales targets or KPIs. We love candidates who can demonstrate their ability to drive sales and meet goals, so don’t be shy about sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets the attention it deserves. Plus, it shows you're keen to join our team!
How to prepare for a job interview at LIBRA RECRUITMENT
✨Know Your Products
Before the interview, make sure you have a solid understanding of the brand's products. Familiarise yourself with their latest collections and any sustainable practices they follow. This will show your genuine interest in the company and help you answer questions confidently.
✨Customer Service Scenarios
Prepare for situational questions about customer service. Think of examples from your past experience where you delivered excellent service or handled difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Visual Merchandising Knowledge
Brush up on visual merchandising standards, especially in a premium retail context. Be ready to discuss how you would maintain these standards in-store and why they are important for enhancing the customer experience.
✨Show Your Passion for Sustainability
Since the brand focuses on sustainability, be prepared to discuss your views on this topic. Share any personal experiences or initiatives you've been involved in that align with sustainable practices, as this will resonate well with the company's values.