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- Tasks: Deliver exceptional customer service and drive sales in a premium retail environment.
- Company: Sustainable womenswear brand with a passion for quality and style.
- Benefits: 23 days holiday, birthday off, generous discounts, and performance bonuses.
- Other info: Flexible full or part-time roles available in a dynamic store environment.
- Why this job: Join a forward-thinking team and make a real impact in luxury retail.
- Qualifications: Experience in premium or luxury retail and a passion for customer service.
With Multiple locations across London as well as Concessions in John Lewis across the country our client has recently expanded their business and opened a new store in Bath. They are looking for a Retail Sales Advisor with experience working in Premium or Luxury retail to join their team.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Our client is open to both full or part time applicants for the Retail Sales Advisor role.
Responsibilities of the Retail Sales Advisor role are:
* Maintain a good knowledge of store product
* Deliver excellent customer service via email, telephone and face to face in store.
* Drive store sales and meet store targets and KPI’s
* Deal with customer returns
* Maintain visual merchandising standards in store.
* Communicate customer feedback to buying team
Our client is a premium womenswear brand that has a real passion and focus on sustainability as a company. They are looking for a Retail Sales Advisor who can offer an outstanding customer experience for everyone who shops with them.
As well as a basic salary our client is offering 23 days holiday plus bank holidays and an extra day off for your birthday. They also offer pension, a generous discount allowance and yearly performance based bonuses.
Our vision here at Libra Recruitment is to be the recruiter of choice for both our clients and our candidates. We are forward thinking, passionate and consultative in our approach to recruitment. We have the skills and experience to deliver a professional, tailored and friendly service.
Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.
We receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful on this occasion
Retail Sales Advisor employer: LIBRA RECRUITMENT
Contact Detail:
LIBRA RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and sustainability focus. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle returns or provide excellent service. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you have a solid understanding of the brand and its products. This will help you tailor your application and show us that you're genuinely interested in the role.
Show Off Your Experience: Highlight any previous experience in premium or luxury retail. We want to see how your background aligns with what we're looking for, so don’t hold back on those relevant skills and achievements!
Be Personable: Since customer service is key, let your personality shine through in your application. Use a friendly tone and share examples of how you've delivered excellent service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets the attention it deserves. Good luck!
How to prepare for a job interview at LIBRA RECRUITMENT
✨Know Your Products
Before the interview, make sure you have a solid understanding of the brand's products. Research their latest collections and any unique selling points, especially around sustainability, as this is a key focus for the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Understand Sales Targets
Familiarise yourself with common retail KPIs and sales targets. Be ready to discuss how you’ve contributed to meeting or exceeding these in previous roles, as demonstrating your ability to drive sales will be crucial.
✨Visual Merchandising Matters
Brush up on visual merchandising standards and be prepared to discuss how you would maintain these in-store. You might even want to bring ideas on how to enhance the store’s visual appeal, showing your proactive approach.