Sales Administrator (12 Month FTC) in Norfolk

My client based in Kings Lynn is looking for a Sales Administrator on a 12 month contract covering maternity leave to join their business. My client is a large global organisation that is currently going through a period of growth and they are looking for someone to support the administrative side of their Sales team across the UK. My client is looking for someone who has excellent Customer Service skills, has good attention to detail and who can work in a face paced, busy environment. Being able to multitask and oversee several projects at once is essential. Responsibilities To prepare quotations and ensure the customer has all the commercial and technical information required. To follow up with customers regarding quotations submitted, to record feedback received and to refer this information for appropriate action by the responsible sales manager. Dealing with all telephone and email enquiries (stock availability, checking orders, product selection assistance and supporting or redirecting any technical enquiries) Issuing documentation in support of our bids during the project tendering and approval process. Order entry. Raising purchase orders for any bought in items. MRD release. Co‑ordinating delivery via the company’s logistics provider. Monitoring deliveries and collections to ensure monthly objectives are met. Regular follow up and updating of live order book to ensure order backlog remains accurate. Liaising with Credit Control to manage customer accounts and minimise overdue receivables. Raising returns and associated debit and credit notes. Updating CRM and other spreadsheets. A thorough understanding of export shipping procedures and documentation. As well as a basic salary my client is offering a market leading pension scheme as well as 25 days holiday per year. Working hours are Monday to Friday 8.30am to 5pm. #J-18808-Ljbffr