At a Glance
- Tasks: Register service calls, handle customer enquiries, and allocate work to engineers.
- Company: Join a dynamic team at a forward-thinking recruitment agency.
- Benefits: Competitive salary, market-leading pension scheme, and generous holiday allowance.
- Why this job: Be part of a supportive environment with opportunities for growth and development.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Office-based role with free parking and Monday to Friday hours.
The predicted salary is between 30000 - 42000 £ per year.
My Client based in Kings Lynn is looking for an Administrator to join their team. This role will be mainly registering service calls and dealing with all customer enquiries as well as allocating work to Engineers.
Day to day responsibilities of the Administrator include:
- Cost and complete engineers worksheet on completion of service call.
- Process incoming invoices – checking rates/Warranty.
- Raising invoices for chargeable work.
- Checking Monitors.
- Assisting with Accrual.
- Supporting Call Handlers.
- Recovery of chargeable warranty costs.
- Cross charging costs where appropriate.
- Update on a daily basis customer Portals with invoice information.
- Adding engineer’s worksheets to Siclops.
- Register service calls/emails.
- Allocate and distribute fosters engineers work.
- Allocate service calls to service partners.
- Order parts and issue quotes for repair work.
- Confirming parts on site.
- Checking Engineers Schedules to ensure they have work.
For the Administrator position my client is offering a basic Salary as well as additional company benefits, including a market leading pension scheme and holiday allowance. The working hours for the Administrator is Monday to Friday, 8.30am till 17.00pm. Please note the Administrator role is office based. Free parking on site.
Locations
Administrator in King's Lynn, Norfolk employer: LIBRA RECRUITMENT
Contact Detail:
LIBRA RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in King's Lynn, Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Familiarise yourself with their services and how you can contribute as an Administrator. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice common interview questions related to administration tasks. Think about scenarios where you've successfully managed customer enquiries or allocated work, and be ready to share those experiences.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right opportunities and connect with potential employers. Plus, it shows you're serious about landing that Administrator role.
We think you need these skills to ace Administrator in King's Lynn, Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight relevant experience, especially in customer service and administrative tasks. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Be sure to mention your enthusiasm for the position and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforward answers that get to the point. Avoid jargon and make sure your writing is easy to read.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at LIBRA RECRUITMENT
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with tasks like processing invoices, registering service calls, and allocating work to engineers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences where you've successfully handled customer enquiries or managed administrative tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will give the interviewer a clear picture of how you can contribute to their team.
✨Show Your Organisational Skills
As an Administrator, being organised is key. During the interview, highlight any tools or methods you use to stay organised, such as task management software or prioritisation techniques. You might even want to bring a planner or a digital tool to showcase your organisational skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the Administrator role. This shows that you're engaged and eager to learn more about the company and your potential place within it.