Responsibilities Help develop and implement wholesale strategies Driving sales growth and identifying new commercial opportunities Building and maintaining strong, proactive relationships with existing and prospective clients In season: Coordinating and assisting seasonal sales appointments and managing order cycles Overseeing day-to-day account management and responding to client needs Planning and executing wholesale marketing initiatives within an allocated budget Utilising brand-specific sales tools and segmentation data to inform decision-making. Competitor analysis Set up & disassemble seasonal collections in showroom. Maintain merchandising standards in the showroom Prepping seasonal sales materials, help sending out line sheets and marketing materials. Chase orders. sample management during the selling season. managing, organizing, and packing samples for Paris or other appointments, including preparing all carnet information Setting up new customers and ensuring all manuals have been provided to relevant teams. Highlight special delivery terms and ensure logistics are aware. Chase credit checks Key contact for customers for any queries on orders regarding returns and cancellations, swaps and late orders. After sales: Completing required data templates for each customer, whether on Customers Intranet of Excel information uploads Send Flat shots and model images to clients Arranging credit notes are sent out for any returns Follow up and monitor returns have gone back to the warehouse Dealing with customer complaints, Liaising with production for answers and advise. Requesting sale through reports from current retailers to help understand their buys and what styles work best for each retailer. Leading to re orders or actioning stock swaps returns etc. Monitor customer ecom is in line with our guidelines. Monitor sales and markdowns. Monitor salesman samples and chase returns of samples if lent to customers. Processing and checking invoicing data analysis and weekly reporting to monitor best sellers, worst sellers and sales patterns in each territory. Be informed of finance and logistics status quo to support the business Delivering brand training and ensuring visual merchandising consistency in key wholesale accounts Help create bespoke sales Training documents. Support the marketing team with all relevant info and details from the buy, to develop a clear wholesale strategy Help manage and help implement any special Customer pop ups of SIS concepts Discuss and inform of needs and local trends affecting product performance Update database regularly to ensure accurate contact list is held at all times. Agents: Review and manage orders with Distributors and agents Update agents and Distributors with relevant seasonal information Help set up and monitor agents and distributors orders and invoicing. Knowledge, Skills and Abilities Wholesale, ideally within luxury retail Excel Powerpoint Graphic skills useful Can use nuorder Apparel ERP software
Contact Detail:
Liberty Recruiting Team