Wholesale Sales Executive

Responsibilities

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• Help develop and implement wholesale strategies
• Driving sales growth and identifying new commercial opportunities
• Building and maintaining strong, proactive relationships with existing and prospective clients

In season:

• Coordinating and assisting seasonal sales appointments and managing order cycles
• Overseeing day-to-day account management and responding to client needs
• Planning and executing wholesale marketing initiatives within an allocated budget
• Utilising brand-specific sales tools and segmentation data to inform decision-making.
• Competitor analysis
• Set up & disassemble seasonal collections in showroom. Maintain merchandising standards in the showroom
• Prepping seasonal sales materials, help sending out line sheets and marketing materials. Chase orders.
• sample management during the selling season. managing, organizing, and packing samples for Paris or other appointments, including preparing all carnet information
• Setting up new customers and ensuring all manuals have been provided to relevant teams. Highlight special delivery terms and ensure logistics are aware.
• Chase credit checks
• Key contact for customers for any queries on orders regarding returns and cancellations, swaps and late orders.

After sales:

• Completing required data templates for each customer, whether on Customers Intranet of Excel information uploads
• Send Flat shots and model images to clients
• Arranging credit notes are sent out for any returns
• Follow up and monitor returns have gone back to the warehouse
• Dealing with customer complaints, Liaising with production for answers and advise.
• Requesting sale through reports from current retailers to help understand their buys and what styles work best for each retailer. Leading to re orders or actioning stock swaps returns etc.
• Monitor customer ecom is in line with our guidelines.
• Monitor sales and markdowns.
• Monitor salesman samples and chase returns of samples if lent to customers.
• Processing and checking invoicing data analysis and weekly reporting to monitor best sellers, worst sellers and sales patterns in each territory.
• Be informed of finance and logistics status quo to support the business
• Delivering brand training and ensuring visual merchandising consistency in key wholesale accounts Help create bespoke sales Training documents.
• Support the marketing team with all relevant info and details from the buy, to develop a clear wholesale strategy
• Help manage and help implement any special Customer pop ups of SIS concepts
• Discuss and inform of needs and local trends affecting product performance
• Update database regularly to ensure accurate contact list is held at all times.

Agents:

• Review and manage orders with Distributors and agents
• Update agents and Distributors with relevant seasonal information
• Help set up and monitor agents and distributors orders and invoicing.

Knowledge, Skills and Abilities

• Wholesale, ideally within luxury retail
• Excel
• Powerpoint
• Graphic skills useful
• Can use nuorder
• Apparel ERP software