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For Companies At a Glance
- Tasks: Organise wholesale shipments and manage customer queries with a proactive approach.
- Company: Join Liberty, a historic brand known for innovation and craftsmanship.
- Benefits: Gain valuable experience in a dynamic environment with a focus on teamwork.
- Other info: Opportunity for growth in a supportive and inclusive workplace.
- Why this job: Be a key player in a passionate team and make an impact on our sales operations.
- Qualifications: Experience with ERP, OMS, and WMS systems; strong customer communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our wholesale operations to our iconic flagship store, passion, vision and dynamism are part of our DNA – and that extends to every corner of our team.
About the Role
We are looking for a Sales Coordinator to organise outbound wholesale shipments and process all related administration work. You will be a key point of contact for the LBTY sales team and answer customer queries related to shipping and fulfilment.
What You'll Be Doing
- Supporting the day-to-day selling activities for LBTY, by inputting and processing customer orders accurately using the company's order management system.
- Issuing order confirmations to customers, verifying order details, pricing, and delivery information.
- Responding to customer inquiries regarding order status, delivery dates, and product availability.
- Monitoring the progress of orders from placement to delivery, resolving any issues or delays.
- Proactively communicating with customers regarding order updates and changes.
- Completing all relevant system work relating to fulfilment including within 3rd party WMS.
- Creating products within relevant 3rd party systems such as Intertrade.
- Support the import/export team as required with activities including fulfilling inbound movement requests for Retail POs, invoice coding for freight bills, and provision of customs clearance instructions.
What We're Looking For
- Experience of ERP, OMS and WMS systems.
- Understanding of and experience in using Incoterms.
- Up to date familiarity with compliance requirements for exporting worldwide.
- Experience of Air, Sea, Road Shipments and Express Couriers.
- A strong customer focus, with excellent customer communication skills.
- A real team player attitude, working with others and fostering a positive attitude.
- Proactive mindset: making things happen, with a strong drive for excellence.
Please note, this role may require on occasions late night and or weekend work to respond to the needs of the business.
Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.
Wholesale Sales Coordinator employer: LIBERTY
Contact Detail:
LIBERTY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Practice your responses to common interview questions. We all get nervous, but being prepared can help you articulate your skills and experiences confidently. Role-play with a friend or use online resources to sharpen your answers.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Wholesale Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your familiarity with ERP, OMS, and WMS systems, as well as your customer communication skills. We want to see how you fit into our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your proactive mindset aligns with our values. Don’t forget to mention your experience with shipping and fulfilment – we love a good story!
Show Off Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do with our orders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at LIBERTY
✨Know Your Systems
Make sure you brush up on your knowledge of ERP, OMS, and WMS systems. Be ready to discuss how you've used these in past roles, as this will show that you understand the technical side of the job and can hit the ground running.
✨Customer Communication is Key
Prepare examples of how you've effectively communicated with customers in previous positions. Highlight your ability to resolve issues and keep clients informed about their orders, as this role heavily relies on strong customer focus.
✨Understand the Logistics
Familiarise yourself with Incoterms and the different modes of shipment (Air, Sea, Road). Being able to speak confidently about these topics will demonstrate your understanding of the logistics involved in wholesale operations.
✨Show Your Team Spirit
Think of instances where you've worked collaboratively with others to achieve a common goal. This role requires a real team player attitude, so be prepared to share how you foster a positive environment and support your colleagues.