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For Companies At a Glance
- Tasks: Lead and inspire a retail team to achieve sales and service targets.
- Company: Join Liberty, a global leader in quirky and creative homeware.
- Benefits: Enjoy flexible shifts, training opportunities, and a vibrant work culture.
- Why this job: Be part of an innovative team that values creativity and customer satisfaction.
- Qualifications: Proven managerial experience and a passion for retail are essential.
- Other info: Expect a dynamic role with hands-on involvement in all aspects of the department.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a talented Divisional Sales Manager, with proven excellent managerial experience, to join our Retail team in our Homeware department. The Divisional Sales Manager oversees the daily operations of an entire department. They are an integral part of the management team and the primary contact for their direct reports. Ensuring sales, service and stock targets are achieved, they will provide hands-on support with scheduled staff training and development, merchandising, visual merchandising, inventory control and e-commerce. The divisional sales manager is an exciting and encompassing role. Successful candidates will work with our Store Director to make sure Liberty continues to innovate and be a global market leader in everything specialist, quirky and creative.
Key Accountabilities:
- Leadership and Coaching
- Plans department rota to ensure sufficient cover during peak trade
- Completes monthly one-to-one reviews with the team, setting and following up on objectives and targets
- Addresses performance issues in a timely manner. Continues to enhance performance with regular coaching
- Holds daily team briefs that are planned in advance to engage and energise the team to sell
- Actively develops the team. On return from training attended, review learning and how it will be implemented into their role
- Forges and builds working relationships with managers and buyers in own and other departments
- Service for Sales
- Allocates challenging sales targets to each member of the team and monitors progress through productivity
- Sets, rewards and incentivises the team to achieve targets and coaches the team to enhance performance further
- Executes floor moves in line with brand performance and sell-through
- Provides weekly trade feedback highlighting successes, customer feedback and opportunities for further growth
- Ensures the team are fully versed with all Store services and promotions
- Solves customer issues before they escalate making best judgment decisions in the interest of the customer and business
- Standards
- Floor walks happen daily ensuring product availability and standards of the shop floor (including staff and stock) and stockroom are adhered to
- Prevents stock loss ensuring all stock is tagged, free from the liability of damage, paperwork is correctly administered, and the correct Pos numbers go through the till
- Prepares and participates in stock take
Knowledge, Skills and Abilities
Managers are required to perform duties off the shop floor in the stockroom which may include an element of manual handling. Your role will require you to work on a shift pattern including early starts, late finishes, weekends and bank holidays. Supporting stock takes, extended trading hours and other ad hoc company initiatives in line with business needs is a requirement.
Customer focus
Working with others
Drive for excellence
Planning and organising
Commercial thinking
Leadership and coaching
Supervisor, Sales Planning employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Sales Planning
✨Tip Number 1
Familiarise yourself with the latest trends in homeware and retail management. This knowledge will not only help you during interviews but also demonstrate your passion for the industry and your ability to drive sales.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your leadership style and coaching abilities.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams and achieved sales targets in the past. Being able to share these stories will showcase your experience and effectiveness as a leader.
✨Tip Number 4
Demonstrate your understanding of e-commerce and inventory control during discussions. Highlighting your familiarity with these areas will show that you're equipped to handle the diverse responsibilities of the role.
We think you need these skills to ace Supervisor, Sales Planning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant managerial experience and skills that align with the key accountabilities of the Divisional Sales Manager role. Emphasise your leadership, coaching, and sales performance achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the Homeware department. Mention specific examples of how you've successfully led teams and achieved sales targets in previous roles.
Highlight Relevant Skills: In your application, focus on skills such as customer focus, planning and organising, and commercial thinking. Provide concrete examples of how you've demonstrated these abilities in past positions.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Liberty
✨Showcase Your Leadership Skills
As a Divisional Sales Manager, you'll need to demonstrate your ability to lead and coach a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to setting objectives, conducting reviews, and addressing performance issues.
✨Understand Sales Targets
Familiarise yourself with how sales targets are set and achieved. Be ready to discuss strategies you've used to allocate targets, monitor progress, and incentivise team members. This will show your understanding of driving sales performance.
✨Emphasise Customer Service Experience
Customer focus is key in this role. Prepare to share specific instances where you've resolved customer issues effectively or enhanced customer satisfaction. Highlight your decision-making skills and how they benefited both the customer and the business.
✨Demonstrate Commercial Awareness
Research the company and its market position. Be prepared to discuss current trends in retail, especially in homeware, and how you can contribute to maintaining the company's status as a market leader. This shows your proactive approach and commercial thinking.
