At a Glance
- Tasks: Ensure safety and security for staff and customers while handling incidents professionally.
- Company: Join a leading retail company focused on safety and customer satisfaction.
- Benefits: Full-time position with opportunities for growth and development.
- Other info: Dynamic retail environment with a focus on teamwork and support.
- Why this job: Make a real difference in creating a safe environment for everyone.
- Qualifications: Experience in security and strong communication skills are preferred.
The predicted salary is between 22000 - 26000 £ per year.
Please ensure that you have a valid SIA licence when applying for this position.
The Security Officer role involves working permanent days, permanent nights, and a mixture of days and nights when required. The main objective is to carry out comprehensive Security and Safety duties, ensuring a safe environment for staff, customers, contractors, and visitors.
Security Duties- Handles complaints, investigates and processes written reports on customer or employee injuries, thefts, assaults, vandalism and other relevant security incidents.
- Assists security team members in the apprehension of shoplifters in accordance with Liberty policy and procedures.
- Uses and is fully conversant with software systems including CCTV, access control, intruder alarm, fire system and any IT security equipment.
- Ensures that all customers, visitors, contractors, and staff feel safe at all times by displaying a confident, positive attitude.
- Deals with retail departmental queries related to security, encouraging departments to be security-aware.
- Handles all customers/visitors, staff and colleagues in a polite and courteous manner.
- Completes relevant procedures regarding store opening and closing duties.
- Maintains the Health, Safety and Welfare of both staff and customers.
- Complies with and implements Emergency Procedures when required.
- Responds professionally to any first aid incidents and completes reports as required.
- Opens Cash Office and distributes cash bags.
- Emails daily reports for Sales Managers outlining cash discrepancies.
- Controls and orders change floats, issues change and ensures sufficient stock for shop floor needs.
The ideal candidate will have some experience within security, be customer-focused and able to maintain the Health, Safety and Welfare of both staff and customers. Good communication skills are key, and a background in a similar retail security role would be an advantage.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Other, Information Technology, and Administrative
Industries: Retail and Retail Luxury Goods and Jewelry
Security Officer employer: LIBERTY
As a Security Officer with us, you will join a dynamic team dedicated to ensuring a safe and secure environment for all. We pride ourselves on fostering a supportive work culture that values employee growth, offering training and development opportunities tailored to enhance your skills in security and customer service. Located in a vibrant retail setting, our company provides unique advantages such as flexible working hours and a commitment to health and safety, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer
✨Tip Number 1
Make sure you know your SIA licence inside out! It’s a must-have for this role, so be ready to chat about it during interviews. We want to see that you’re not just qualified, but also passionate about security.
✨Tip Number 2
Brush up on your customer service skills! As a Security Officer, you’ll be dealing with all sorts of people. Show us that you can handle complaints and queries with a smile – it’s all about keeping everyone safe and happy.
✨Tip Number 3
Familiarise yourself with the tech! Knowing how to use CCTV, access control systems, and alarms is crucial. We love candidates who can demonstrate their tech-savviness and how they can contribute to a secure environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic candidates who are ready to jump into the action.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Get Your SIA Licence Sorted:Before you even think about applying, make sure you've got a valid SIA licence. It's a must-have for this role, so don’t skip this step!
Show Off Your Security Experience:If you've got any experience in security, especially in retail, make sure to highlight it in your application. We love seeing how you've handled similar situations before!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at LIBERTY
✨Know Your SIA Licence
Before the interview, make sure you have your valid SIA licence ready. This is a must-have for the role, and being able to discuss your qualifications confidently will show that you're serious about the position.
✨Familiarise Yourself with Security Protocols
Brush up on common security procedures and protocols, especially those related to retail environments. Being able to talk about how you would handle incidents like theft or customer complaints will demonstrate your readiness for the role.
✨Showcase Your Communication Skills
Since good communication is key in this role, prepare examples of how you've effectively communicated in past jobs. Think about times when you resolved conflicts or helped customers feel safe and secure.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Practice responding to situations like dealing with shoplifters or managing emergency procedures. This will help you articulate your thought process and decision-making skills under pressure.
