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- Tasks: Lead and inspire a high-performing sales team in a luxury retail environment.
- Company: Join a historic brand known for innovation and craftsmanship since 1875.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
- Other info: One-year fixed term contract with potential for growth in a vibrant setting.
- Why this job: Be an ambassador for luxury and create unforgettable customer experiences.
- Qualifications: Proven sales management experience in fashion and a passion for luxury retail.
The predicted salary is between 40000 - 50000 £ per year.
Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team.
Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury.
Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027.
Key Responsibilities:- Lead, inspire and develop a high-calibre team of sales professionals.
- Create a culture of excellence, engagement and pride in service.
- Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards.
- Build strong, collaborative relationships across the wider business.
- Drive sales performance through a considered and strategic approach to targets and KPIs.
- Motivate and reward success, while coaching individuals to continuously elevate their performance.
- Oversee floor moves in alignment with brand direction, sell-through and visual excellence.
- Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth.
- Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience.
- Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation.
- Uphold the highest standards of stock integrity, loss prevention and administrative accuracy.
- Prepare for and actively participate in stock takes, ensuring precision and accountability.
- Proven experience as a Sales Manager within a fashion environment.
- Strong understanding of the luxury marketplace, customer expectations and current trends.
- A refined eye for visual presentation and an appreciation for craftsmanship and detail.
- Commercially astute, with the ability to plan strategically and run departments profitably year-round.
- Confident leading and developing high-performing teams with a considered, inspiring leadership style.
- Experienced in delivering exceptional, personalised service and building long-term client relationships.
Sales Manager - Retail (m/f/d) employer: LIBERTY
Contact Detail:
LIBERTY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Retail (m/f/d)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail space. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to current employees at your dream company. You never know who might help you land that Sales Manager role!
✨Tip Number 2
Show off your passion for luxury retail during interviews. Share stories that highlight your experience in leading teams and delivering exceptional service. Remember, we want to see that you live and breathe the brand values, so let your enthusiasm shine through!
✨Tip Number 3
Prepare for those tricky interview questions by practising your responses. Think about how you would handle specific scenarios related to team management and customer service. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Sales Manager - Retail (m/f/d)
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your appreciation for craftsmanship and detail, as this will resonate with us at StudySmarter.
Highlight Your Leadership Skills: We want to see how you inspire and develop high-performing teams. Use your application to showcase examples of how you've motivated others and created a culture of excellence in your previous roles.
Be Strategic and Commercially Astute: Demonstrate your understanding of the luxury marketplace by discussing your approach to driving sales performance. Include any relevant metrics or KPIs you've achieved to show us your commercial mindset.
Tailor Your Application: Make sure to customise your application for this role. Address the key responsibilities and skills mentioned in the job description, and don’t forget to apply through our website for the best chance of success!
How to prepare for a job interview at LIBERTY
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's history, values, and current trends in luxury retail. Understanding the essence of the company will help you articulate how your experience aligns with their mission and how you can contribute to their legacy.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading and developing teams. Share specific examples of how you've inspired excellence and cultivated high-performing teams in previous roles. This will demonstrate your ability to fit into their culture of engagement and pride in service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service philosophy. Think of scenarios where you've successfully handled challenges on the shop floor or improved sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Commercial Acumen
Be ready to discuss how you've driven sales performance in past roles. Highlight your strategic planning abilities and how you've met or exceeded KPIs. This will show that you understand the balance between artistry and commercial success, which is crucial for the role.