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- Tasks: Engage with customers, provide excellent service, and maximise sales in our Home department.
- Company: Liberty is a renowned destination for unique home treasures and eclectic decor.
- Benefits: Enjoy a vibrant work environment, employee discounts, and opportunities for growth.
- Why this job: Join a creative team passionate about interiors and make a real impact on customer experiences.
- Qualifications: No specific experience required, just a passion for homeware and a customer-focused attitude.
- Other info: Perfect for high school and college students looking to gain retail experience.
The predicted salary is between 24000 - 36000 £ per year.
Liberty is the destination for those on a quest to seek out hidden treasures for their homes. Boasting culinary collections and kitchen interiors to decadent fabrics and eclectic decorative pieces, our Home department is the place to be for those searching for that unexpected gem.
We are on the lookout for Sales Associates to come on board and join us across our Cook & Dine, East gallery and Liberty London divisions, so if you’re inspired by interiors and obsessive over homeware, carry on reading.
Key Responsibilities- Provides service excellence to maximise sales
- Is visible on the floor
- Acknowledges all customers to the department
- Engages with customers by approaching them and initiating conversation
- Asks open ended questions to establish customer needs
- Confidently demonstrates product knowledge
- Maximises sale by offering additional products and services
- Overcomes objections by offering alternatives
- Operates till efficiently
- Informs customer of current events and promotions
- Takes every opportunity to promote and open Liberty Loyalty Card
- Takes personal responsibility for ensuring customer problems are resolved
- Creates further selling opportunities by taking customer details and contacting them to give them a reason to return
- Excels in achieving personal goals
- Consistently delivers a great performance
- Has a strong customer centric focus
- Works well with others
- Demonstrates a real drive for excellence
- Up to date with current trends and relevant brands
Sales Associate - Home employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Home
✨Tip Number 1
Familiarise yourself with the latest homeware trends and products. Being knowledgeable about what’s currently popular will help you engage customers effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to get comfortable approaching customers, asking open-ended questions, and initiating conversations that lead to sales.
✨Tip Number 3
Showcase your passion for home interiors in your interactions. Share personal stories or experiences related to home decor to create a genuine connection with customers and make them feel valued.
✨Tip Number 4
Be proactive in learning about Liberty's current promotions and loyalty programmes. This knowledge will enable you to inform customers effectively and encourage them to take advantage of these offers.
We think you need these skills to ace Sales Associate - Home
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Liberty. Familiarise yourself with their product offerings and customer service expectations to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service. Showcase specific examples where you provided excellent service or achieved sales targets, as this aligns with the key responsibilities of the role.
Showcase Your Passion: Liberty values individuals who are passionate about homeware and interiors. Use your application to express your enthusiasm for the industry and how it drives your desire to work with them.
Tailor Your Application: Customise your CV and cover letter for the Sales Associate position. Use keywords from the job description, such as 'customer centric focus' and 'product knowledge', to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at Liberty
✨Show Your Passion for Homeware
Make sure to express your enthusiasm for home interiors and decorative pieces during the interview. Share specific examples of your favourite products or trends, as this will demonstrate your genuine interest in the role and the brand.
✨Demonstrate Customer Engagement Skills
Prepare to discuss how you would approach customers on the sales floor. Think of open-ended questions you could ask to understand their needs better. This will show that you can engage effectively with customers and provide excellent service.
✨Highlight Your Product Knowledge
Familiarise yourself with Liberty's product range and current trends in homeware. Being able to confidently discuss various items and their features will impress the interviewers and show that you're ready to maximise sales.
✨Emphasise Teamwork and Personal Goals
Be prepared to talk about your experience working in a team and how you achieve personal goals. Liberty values collaboration and a drive for excellence, so sharing relevant experiences will align you with their company culture.
