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- Tasks: Engage with customers, provide excellent service, and maximise sales in our Home department.
- Company: Liberty is a renowned destination for unique home treasures and eclectic decor.
- Benefits: Enjoy a vibrant work environment, employee discounts, and opportunities for growth.
- Why this job: Join a creative team passionate about interiors and make a real impact on customer experiences.
- Qualifications: No prior experience needed, just a passion for homeware and a drive to excel.
- Other info: Perfect for high school and college students looking for flexible hours and a fun workplace.
The predicted salary is between 24000 - 36000 £ per year.
Liberty is the destination for those on a quest to seek out hidden treasures for their homes. Boasting culinary collections and kitchen interiors to decadent fabrics and eclectic decorative pieces, our Home department is the place to be for those searching for that unexpected gem.
We are on the lookout for Sales Associates to come on board and join us across our Cook & Dine, East gallery and Liberty London divisions, so if you’re inspired by interiors and obsessive over homeware, carry on reading.
Key Responsibilities- Provides service excellence to maximise sales
- Is visible on the floor
- Acknowledges all customers to the department
- Engages with customers by approaching them and initiating conversation
- Asks open ended questions to establish customer needs
- Confidently demonstrates product knowledge
- Maximises sale by offering additional products and services
- Overcomes objections by offering alternatives
- Operates till efficiently
- Informs customer of current events and promotions
- Takes every opportunity to promote and open Liberty Loyalty Card
- Takes personal responsibility for ensuring customer problems are resolved
- Creates further selling opportunities by taking customer details and contacting them to give them a reason to return
- Excels in achieving personal goals
- Consistently delivers a great performance
- Has a strong customer centric focus
- Works well with others
- Demonstrates a real drive for excellence
- Up to date with current trends and relevant brands
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Home
✨Tip Number 1
Familiarise yourself with the latest homeware trends and products. Being knowledgeable about what’s currently popular will help you engage customers effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to get comfortable initiating conversations, asking open-ended questions, and responding to customer needs.
✨Tip Number 3
Visit Liberty and observe how current Sales Associates interact with customers. Take notes on their approach, product demonstrations, and how they handle objections to learn from their techniques.
✨Tip Number 4
Show your passion for homeware in your interactions. Whether it’s through social media or in-person discussions, share your enthusiasm for unique home products to make a memorable impression on potential employers.
We think you need these skills to ace Sales Associate - Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated product knowledge or engaged with customers effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for homeware and interiors. Mention specific products or trends that excite you and explain how your skills align with the responsibilities of a Sales Associate at Liberty.
Showcase Your Customer Service Skills: Provide examples in your application of how you've successfully engaged with customers in the past. Highlight instances where you resolved issues or maximised sales through excellent service.
Research Liberty's Brand: Familiarise yourself with Liberty's unique offerings and brand ethos. Mentioning specific collections or values in your application can demonstrate your genuine interest in the company and its products.
How to prepare for a job interview at Liberty
✨Show Your Passion for Homeware
Make sure to express your enthusiasm for home interiors and decorative pieces during the interview. Share specific examples of your favourite products or trends, as this will demonstrate your genuine interest in the role and the brand.
✨Demonstrate Customer Engagement Skills
Prepare to discuss how you would approach customers and initiate conversations. Think of open-ended questions you could ask to understand their needs better, showcasing your ability to connect with customers and provide excellent service.
✨Highlight Your Product Knowledge
Familiarise yourself with Liberty's product range and current trends in homeware. Be ready to discuss how you would confidently demonstrate this knowledge to customers, which is crucial for maximising sales and overcoming objections.
✨Emphasise Teamwork and Personal Goals
Be prepared to talk about your experience working in a team and how you achieve personal goals. Liberty values collaboration and a drive for excellence, so sharing relevant examples will help you stand out as a candidate.
