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- Tasks: Lead and inspire a high-performing sales team in a luxury fashion environment.
- Company: Heritage brand known for innovation and craftsmanship since 1875.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
- Why this job: Be an ambassador for luxury retail and create unforgettable customer experiences.
- Qualifications: Experience in fashion sales management and a passion for luxury service.
- Other info: One-year fixed term contract with potential for growth in a vibrant setting.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team.
Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027.
Key Responsibilities:
- Lead, inspire and develop a high-calibre team of sales professionals.
- Create a culture of excellence, engagement and pride in service.
- Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards.
- Build strong, collaborative relationships across the wider business.
- Drive sales performance through a considered and strategic approach to targets and KPIs.
- Motivate and reward success, while coaching individuals to continuously elevate their performance.
- Oversee floor moves in alignment with brand direction, sell-through and visual excellence.
- Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth.
- Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience.
- Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation.
- Uphold the highest standards of stock integrity, loss prevention and administrative accuracy.
- Prepare for and actively participate in stock takes, ensuring precision and accountability.
About You:
- Proven experience as a Sales Manager within a fashion environment.
- Strong understanding of the luxury marketplace, customer expectations and current trends.
- A refined eye for visual presentation and an appreciation for craftsmanship and detail.
- Commercially astute, with the ability to plan strategically and run departments profitably year-round.
- Confident leading and developing high-performing teams with a considered, inspiring leadership style.
- Experienced in delivering exceptional, personalised service and building long-term client relationships.
Retail Sales Manager, Fashion employer: Liberty.
Contact Detail:
Liberty. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Manager, Fashion
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fashion retail industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for luxury retail during interviews. Share stories that highlight your experience in creating exceptional customer experiences and leading teams. Let your enthusiasm shine through – it’s contagious!
✨Tip Number 3
Prepare for your interviews by researching the brand thoroughly. Understand their values, products, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our amazing team!
We think you need these skills to ace Retail Sales Manager, Fashion
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share specific experiences that highlight your understanding of luxury retail and how you've inspired teams in the past. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its heritage.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your experience as a Sales Manager and how it aligns with our values at Liberty. Use keywords from the job description to show us you’ve done your homework and understand what we’re all about!
Be Specific About Your Achievements: We love numbers! When discussing your previous roles, include specific examples of how you drove sales performance or improved team dynamics. This helps us see the impact you’ve made and how you can bring that same energy to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for before you hit send!
How to prepare for a job interview at Liberty.
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's history, values, and current trends in luxury retail. Understanding the essence of the company will help you articulate how your experience aligns with their mission and how you can contribute to their legacy.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading and developing teams. Share specific examples of how you've inspired excellence and cultivated a high-performing culture in previous roles. This will demonstrate your fit for the Sales Manager position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations on the shop floor. Think of scenarios where you've successfully driven sales or improved customer experiences, and be ready to share these stories.
✨Emphasise Client Relationships
Highlight your experience in building long-term client relationships and delivering personalised service. Discuss strategies you've used to nurture client loyalty and how you plan to champion the Liberty Loyalty programme in your new role.