Operations Manager

Are you an experienced Operations Manager based in or near Crawley? Ready to lead high-performing teams and deliver exceptional results? We Can Offer You: Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime Vehicle: Company Van or Car Allowance of 10% Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more Training & Growth: Ongoing professional development to keep you at the top of your game Your Role: Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements Work closely with Contract Supervisors and Admin Teams to deliver high-quality results Ensure accurate performance reporting against KPIs, budgets, and profitability metrics Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections Build strong client and customer relationships and represent Liberty as a senior operational contact Monitor budgets, material use, and job performance to deliver excellent value for money Drive service improvements, contribute to strategic plans, and engage in service development and innovation Support procurement and onboarding for growth opportunities across the region Deputise for senior leaders and contribute to Liberty\’s strategic direction What We Need from You: Full, clean UK driving licence Proven contract supervision experience, managing both technical engineers and office-based staff Experience in Social Housing, especially in Gas Service, Repair, and Installations High level of technical knowledge and problem-solving skills Comfortable using PDA devices and completing accurate, high-quality documentation City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline Strong understanding of gas legislation and health & safety best practices Excellent customer service and communication skills with a caring, empathetic approach Strong coaching ability and experience managing change Analytical, reliable, trustworthy, and driven by achievement A flexible, approachable, and proactive mindset Why Liberty? We\’re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority. Apply Today! Click “Apply” below to join Liberty as an Operations Manager . We look forward to hearing from you! Closing Date: 30th June 2025 (We may close early due to high demand) TPBN1_UKTJ