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- Tasks: Coordinate wholesale shipments and manage customer queries with a proactive approach.
- Company: Join Liberty, a historic brand known for innovation and craftsmanship since 1875.
- Benefits: Be part of a diverse team in a supportive environment with growth opportunities.
- Other info: Flexibility for occasional late nights or weekends to meet business needs.
- Why this job: Make an impact in a dynamic role that connects you with customers and logistics.
- Qualifications: Experience with ERP, OMS, and WMS systems; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our wholesale operations to our iconic flagship store, passion, vision and dynamism are part of our DNA – and that extends to every corner of our team.
We are looking for a Sales Coordinator to organise outbound wholesale shipments and process all related administration work. You will be a key point of contact for the LBTY sales team and answer customer queries related to shipping and fulfilment.
What You'll Be Doing:
- Supporting the day-to-day selling activities for LBTY, by inputting and processing customer orders accurately using the company's order management system.
- Issuing order confirmations to customers, verifying order details, pricing, and delivery information.
- Responding to customer inquiries regarding order status, delivery dates, and product availability.
- Monitoring the progress of orders from placement to delivery, resolving any issues or delays.
- Proactively communicating with customers regarding order updates and changes.
- Completing all relevant system work relating to fulfilment including within 3rd party WMS.
- Creating products within relevant 3rd party systems such as Intertrade.
- Support the import/export team as required with activities including fulfilling inbound movement requests for Retail POs, invoice coding for freight bills, and provision of customs clearance instructions.
What We're Looking For:
- Experience of ERP, OMS and WMS systems.
- Understanding of and experience in using Incoterms.
- Up to date familiarity with compliance requirements for exporting worldwide.
- Experience of Air, Sea, Road Shipments and Express Couriers.
- A strong customer focus, with excellent customer communication skills.
- A real team player attitude, working with others and fostering a positive attitude.
- Proactive mindset: making things happen, with a strong drive for excellence.
Please note, this role may require on occasions late night and or weekend work to respond to the needs of the business.
Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.
Wholesale Sales Executive (Retail) in London employer: LIBERTY
Contact Detail:
LIBERTY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Sales Executive (Retail) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can contribute to their success. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your experience with ERP, OMS, and WMS systems, and show off your customer communication skills. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of our team. Let's make it happen together!
We think you need these skills to ace Wholesale Sales Executive (Retail) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your familiarity with ERP, OMS, and WMS systems, as well as your customer communication skills. We want to see how you fit into our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your proactive mindset aligns with our values. Don’t forget to mention any relevant experience with shipping and fulfilment.
Showcase Your Team Spirit: We love team players! In your application, share examples of how you've collaborated with others in previous roles. This will help us see how you can contribute to our positive work environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at LIBERTY
✨Know Your Systems
Make sure you brush up on your knowledge of ERP, OMS, and WMS systems. Be ready to discuss how you've used these in past roles, as this will show that you understand the technical side of the job and can hit the ground running.
✨Master the Incoterms
Familiarise yourself with Incoterms and be prepared to explain how they apply to shipping and fulfilment. This shows that you not only know the terminology but also understand its practical implications in the role.
✨Customer Focus is Key
Prepare examples of how you've provided excellent customer service in previous positions. Highlight your communication skills and how you've resolved customer queries effectively, as this is crucial for the Sales Coordinator role.
✨Show Your Team Spirit
Think of instances where you've worked collaboratively with others. Emphasise your team player attitude and how you foster a positive environment, as this aligns with the company's values and culture.