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- Tasks: Organise wholesale shipments and manage customer queries with a proactive approach.
- Company: Join Liberty, a historic brand known for innovation and craftsmanship since 1875.
- Benefits: Gain valuable experience in a dynamic environment with a focus on teamwork and excellence.
- Other info: Opportunity for growth in a supportive, inclusive workplace that values diversity.
- Why this job: Be a key player in a passionate team, making a real impact on customer satisfaction.
- Qualifications: Experience with ERP, OMS, and WMS systems; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our wholesale operations to our iconic flagship store, passion, vision and dynamism are part of our DNA – and that extends to every corner of our team.
We are looking for a Sales Coordinator to organise outbound wholesale shipments and process all related administration work. You will be a key point of contact for the LBTY sales team and answer customer queries related to shipping and fulfilment.
What You'll Be Doing:
- Supporting the day-to-day selling activities for LBTY, by inputting and processing customer orders accurately using the company's order management system.
- Issuing order confirmations to customers, verifying order details, pricing, and delivery information.
- Responding to customer inquiries regarding order status, delivery dates, and product availability.
- Monitoring the progress of orders from placement to delivery, resolving any issues or delays.
- Proactively communicating with customers regarding order updates and changes.
- Completing all relevant system work relating to fulfilment including within 3rd party WMS.
- Creating products within relevant 3rd party systems such as Intertrade.
- Support the import/export team as required with activities including: fulfilling inbound movement requests for Retail POs, invoice coding for freight bills, and provision of customs clearance instructions.
What We're Looking For:
- Experience of ERP, OMS and WMS systems.
- Understanding of and experience in using Incoterms.
- Up to date familiarity with compliance requirements for exporting worldwide.
- Experience of Air, Sea, Road Shipments and Express Couriers.
- A strong customer focus, with excellent customer communication skills.
- A real team player attitude, working with others and fostering a positive attitude.
- Proactive mindset: making things happen, with a strong drive for excellence.
Please note, this role may require on occasions late night and or weekend work to respond to the needs of the business.
Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.
Wholesale Sales Coordinator in London employer: LIBERTY
Contact Detail:
LIBERTY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Sales Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 3
Practice your communication skills! As a Sales Coordinator, you'll need to be clear and concise when dealing with customers. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our amazing team at Liberty.
We think you need these skills to ace Wholesale Sales Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Wholesale Sales Coordinator role. Highlight your experience with ERP, OMS, and WMS systems, as well as any relevant shipping and customer service skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Share specific examples of how you've successfully handled customer inquiries or resolved shipping issues in the past. We love a good story!
Show Off Your Team Spirit: We’re all about teamwork here at StudySmarter. In your application, mention times when you’ve collaborated with others to achieve a goal. This will show us that you’re not just a lone wolf but someone who thrives in a team environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing culture!
How to prepare for a job interview at LIBERTY
✨Know Your Systems
Make sure you brush up on your knowledge of ERP, OMS, and WMS systems. Be ready to discuss how you've used these in past roles, as this will show that you understand the technical side of the job and can hit the ground running.
✨Understand Incoterms
Familiarise yourself with Incoterms and be prepared to explain how they apply to shipping and fulfilment. This shows that you have a solid grasp of international trade practices, which is crucial for the role.
✨Customer Focus is Key
Prepare examples of how you've provided excellent customer service in previous positions. Highlight your communication skills and how you've resolved customer queries effectively, as this will demonstrate your strong customer focus.
✨Show Your Team Spirit
Be ready to talk about your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal, as this aligns with the company’s emphasis on teamwork and a positive attitude.