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- Tasks: Service and repair domestic heating systems while ensuring customer satisfaction and safety.
- Company: Join Liberty, a company dedicated to providing top-notch gas services in Ipswich.
- Benefits: Enjoy 23 days annual leave, a pension scheme, and exclusive health perks.
- Why this job: Be part of a supportive team that values your skills and offers flexible working opportunities.
- Qualifications: You need NVQ Level 2/3, ACS qualifications, and a full driving licence.
- Other info: Participate in out-of-hours work and enjoy recognition through Liberty Sense Awards.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities for this role include:
- Undertake servicing, repairing, and maintenance of domestic heating systems.
- Complete works in accordance with specifications and gas safe regulations.
- Complete all relevant paperwork accurately.
- Ensure customer satisfaction and safety.
- Participate in out-of-hours work, including overtime and call-outs.
- Follow operational procedures, safe working practices, and H&S procedures.
- Report all accidents, near misses, or potential hazards.
- Perform other maintenance tasks within the role's scope.
- Work flexibly with a diverse range of customers.
Candidate Requirements:
- Recognised formal training with relevant craft qualification, NVQ Level 2/3 or equivalent.
- ACS Qualifications: CCN1, HTR1, CKR1, CENWAT.
- Unvented qualifications are desirable but not essential.
- Understanding of gas legislation.
- Full driving license.
- Knowledge of health and safety regulations and best practices.
- Ability to manage own time and workload effectively.
- Experience working with the public, demonstrating excellent customer service and flexibility.
Benefits:
- Pension scheme
- 23 days annual leave plus bank holidays
- Cycle to Work scheme
- Liberty Sense Awards – recognition for living Liberty values, with vouchers for winners
- YuLife benefits including:
- Life insurance/death in service benefit – 2x annual salary
- Round-the-clock access to UK-based GPs
- Second opinions on complex cases
- Mental health support (4-6 sessions)
- Online health check, nutrition consultations, online fitness programs
- YuMatter+ Employee Assistance Programme
- Free will writing
- Reward scheme for healthy behaviours earning YuCoin
- Exclusive discounts on memberships and wellbeing products
- Medicash Health Cash Plan (optional): claims for dental, optical, specialist tests, gym discounts, and more.
Gas Service & Breakdown Engineer employer: LIBERTY
Contact Detail:
LIBERTY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Service & Breakdown Engineer
✨Tip Number 1
Make sure you have a solid understanding of gas legislation and safety regulations. Brush up on your knowledge before the interview, as this will show that you're serious about the role and committed to safety.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with us. Be prepared to share examples of how you've handled difficult situations or provided excellent service in the past, as this is crucial for the role.
✨Tip Number 3
Familiarise yourself with our company values and culture. Showing that you align with our principles can set you apart from other candidates and demonstrate your enthusiasm for joining our team.
✨Tip Number 4
Be ready to discuss your flexibility regarding out-of-hours work and call-outs. Highlighting your willingness to adapt to the demands of the job will make you a more attractive candidate for the position.
We think you need these skills to ace Gas Service & Breakdown Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Gas Service & Breakdown Engineer position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Qualifications: Make sure to emphasise your recognised formal training and qualifications, such as NVQ Level 2/3 and ACS qualifications. Clearly list these in your CV and cover letter to demonstrate your suitability for the role.
Showcase Customer Service Skills: Since the role involves working with the public, include examples of your customer service experience. Highlight any situations where you successfully managed customer expectations or resolved issues to ensure satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at LIBERTY
✨Know Your Gas Regulations
Familiarise yourself with the latest gas safety regulations and standards. Being able to discuss these confidently will show your expertise and commitment to safety, which is crucial for a Gas Service & Breakdown Engineer.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This position requires flexibility and the ability to work with a diverse range of customers, so showcasing your interpersonal skills will be beneficial.
✨Highlight Relevant Qualifications
Make sure to mention your ACS qualifications and any relevant training you have completed. Discussing your NVQ Level 2/3 or equivalent will help reinforce your suitability for the role.
✨Prepare for Practical Scenarios
Be ready to answer practical questions or scenarios related to servicing and repairing heating systems. This could include discussing how you would handle specific breakdown situations or ensuring compliance with health and safety procedures.
