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- Tasks: Service and repair domestic heating systems while ensuring customer satisfaction and safety.
- Company: Join a leading company committed to employee wellbeing and customer service.
- Benefits: Enjoy 23 days annual leave, pension scheme, and health support services.
- Why this job: Make a real difference in people's homes while developing your skills in a rewarding environment.
- Qualifications: NVQ Level 2/3 or equivalent in gas qualifications preferred; customer service experience is essential.
- Other info: Flexible working with diverse customers and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities for this role are:
- Undertake the servicing, repairing and maintenance of Domestic heating systems
- Complete works in accordance with specification and gas safe regulations
- Completion of all relevant paperwork
- Ensure customer satisfaction and safety
- Participate in out of hour's works, including overtime and call out
- Work to operational procedures, safe working practices and H&S procedures
- Reporting of all accidents, near miss events or potential hazards
- Undertake all other maintenance works within remit
- Work flexibly with a diverse range of customers
What we are looking for in our ideal candidate:
- Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3 or equivalent
- ACS Qualifications CCN1, HTR1, CKR1, CENWAT UNVENTED qualifications are desirable but not essential
- Understanding of gas legislation
- Full driving license
- Understanding of Health and Safety and working to best practice
- Ability to manage own time and workload
- Experience of working with the public, demonstrating excellent customer service and having flexibility
We offer a range of benefits for a rewarding career including though not limited to:
- Pension scheme
- 23 days Annual Leave, plus Bank Holidays
- Cycle to Work scheme
- Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
- YuLife, includes:
- Life Insurance/Death in service benefit – 2x annual salary value
- Smart Health (including round the clock access to 24/7 UK-based GPs)
- Best Doctors to provide a second opinion on complex cases or diagnosis
- Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
- Online Health Check
- Nutrition consultations
- Online fitness program
- YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
- Free will writing
- Reward scheme for healthy behaviours to earn YuCoin which can be redeemed on the app for vouchers/rewards
- Exclusive membership and wellbeing product discounts
- Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
- Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
- Discounted gym membership
- Savings on cinema tickets, travel, holidays & retail
Gas Service & Breakdown Engineer employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Service & Breakdown Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to talk about your experience with domestic heating systems and customer service. Bring along any certifications or qualifications to back up your claims.
✨Tip Number 3
Be flexible and open-minded! The role may require out-of-hours work or dealing with a diverse range of customers. Show that you're adaptable and willing to go the extra mile to ensure customer satisfaction.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and gives you a better chance to stand out from the crowd.
We think you need these skills to ace Gas Service & Breakdown Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience, especially those related to gas servicing and customer service. We want to see how your skills match what we're looking for!
Show Off Your Qualifications: Don’t forget to mention your NVQ Level 2/3 or any ACS qualifications you have. If you've got CCN1, HTR1, CKR1, or CENWAT, let us know! These are key for the role.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Liberty
✨Know Your Gas Regulations
Make sure you brush up on the latest gas safety regulations and legislation before your interview. Being able to discuss these confidently will show that you’re not just qualified, but also committed to safety and compliance.
✨Showcase Your Customer Service Skills
Since this role involves working with a diverse range of customers, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility and Time Management
Be ready to talk about how you manage your time effectively, especially when dealing with out-of-hours work or unexpected breakdowns. Highlight any experiences where you had to adapt quickly to changing circumstances.
✨Prepare for Practical Questions
Expect some technical questions or scenarios related to servicing and repairing domestic heating systems. Brush up on your practical knowledge and be prepared to explain your thought process when tackling common issues.
