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- Tasks: Service, repair, and maintain domestic heating systems while ensuring customer satisfaction.
- Company: Join Liberty, a leading company dedicated to safety and customer service in the gas industry.
- Benefits: Enjoy a pension scheme, 23 days leave, health support, and exclusive discounts.
- Why this job: Be part of a dynamic team, gain valuable experience, and make a real impact on customer safety.
- Qualifications: Must have NVQ Level 2/3 or equivalent, ACS qualifications, and a full driving license.
- Other info: Flexible working hours with opportunities for overtime and call-outs.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities for this Gas Service & Breakdown Engineer role include:
- Undertake the servicing, repairing, and maintenance of domestic heating systems
- Complete works in accordance with specifications and gas safe regulations
- Complete all relevant paperwork
- Ensure customer satisfaction and safety
- Participate in out-of-hours work, including overtime and call-outs
- Work according to operational procedures, safe working practices, and H&S procedures
- Report all accidents, near misses, or potential hazards
- Undertake other maintenance works within remit
- Work flexibly with a diverse range of customers
What we are looking for in our ideal Gas Service & Breakdown Engineer:
- Recognized formal training with relevant craft qualification, NVQ Level 2/3 or equivalent
- ACS Qualifications CCN1, HTR1, CKR1, CENWAT
- Unvented qualifications are desirable but not essential
- Understanding of gas legislation
- Full driving license
- Understanding of health and safety and working to best practices
- Ability to manage own time and workload
- Experience working with the public, demonstrating excellent customer service, and flexibility
We offer a range of benefits for a rewarding career, including:
- Pension scheme
- 23 days annual leave plus bank holidays
- Cycle to Work scheme
- Liberty Sense Awards – employee nominations for living Liberty values, with high street vouchers as rewards
- YuLife benefits, including:
- Life insurance/death in service benefit – 2x annual salary
- Smart Health (24/7 UK-based GPs)
- Best Doctors for second opinions on complex cases
- Mental health support, 4-6 sessions with psychologists or psychotherapists
- Online health check
- Nutrition consultations
- Online fitness programs
- YuMatter+ Employee Assistance Programme for mental, financial, and professional wellbeing, with up to 5 confidential counseling sessions
- Free will writing
- Reward scheme for healthy behaviors earning YuCoin for vouchers/rewards
- Exclusive discounts on memberships and wellbeing products
- Medicash Health Cash Plan (optional, approx £11.60/year tax value), covering claims for dental, optical, tests, scans, gym memberships, and discounts on cinema, travel, and retail
Gas Service and Breakdown Engineer employer: Liberty.
Contact Detail:
Liberty. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Service and Breakdown Engineer
✨Tip Number 1
Make sure you highlight your relevant qualifications, such as NVQ Level 2/3 and ACS certifications, during any conversations or interviews. This will show that you meet the essential criteria for the Gas Service and Breakdown Engineer role.
✨Tip Number 2
Familiarise yourself with gas legislation and safety regulations before your interview. Being able to discuss these topics confidently will demonstrate your expertise and commitment to safe working practices.
✨Tip Number 3
Prepare examples of your previous customer service experiences, especially in challenging situations. This will help you illustrate your ability to manage your time and workload while ensuring customer satisfaction.
✨Tip Number 4
Show your flexibility and willingness to participate in out-of-hours work by discussing any past experiences where you've gone above and beyond for your employer. This can set you apart from other candidates.
We think you need these skills to ace Gas Service and Breakdown Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Gas Service and Breakdown Engineer position. Familiarise yourself with the specific qualifications needed, such as NVQ Level 2/3 and ACS Qualifications.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your qualifications, customer service experience, and any specific training related to gas safety and maintenance.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention your understanding of gas legislation and your commitment to health and safety practices, as well as your ability to work flexibly with diverse customers.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in this field.
How to prepare for a job interview at Liberty.
✨Know Your Qualifications
Make sure you can confidently discuss your relevant qualifications, such as NVQ Level 2/3 and ACS certifications. Be prepared to explain how these qualifications make you a suitable candidate for the Gas Service and Breakdown Engineer role.
✨Demonstrate Customer Service Skills
Since this role involves working with the public, be ready to share examples of your previous customer service experiences. Highlight how you've handled difficult situations and ensured customer satisfaction in the past.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety practices related to gas servicing. Be prepared to discuss how you prioritise safety in your work and any relevant experiences where you adhered to safety regulations.
✨Show Flexibility and Teamwork
This position may require out-of-hours work and flexibility. Be ready to talk about your availability and provide examples of how you've successfully worked in diverse teams or adapted to changing circumstances in previous roles.
