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For Companies At a Glance
- Tasks: Lead and coach a dynamic team in our Beauty department to achieve sales and service goals.
- Company: Join Liberty, a global market leader known for its quirky and creative offerings.
- Benefits: Enjoy hands-on training, career development, and a vibrant work culture.
- Why this job: Be part of an innovative team that values creativity and customer satisfaction.
- Qualifications: Proven managerial experience and a passion for beauty retail are essential.
- Other info: Flexible shifts including weekends and bank holidays; manual handling may be required.
The predicted salary is between 36000 - 60000 £ per year.
The Role
We have an exciting opportunity for a talented Divisional Sales Manager, with proven excellent managerial experience, to join our Retail team in our Beauty department.
The Divisional Sales Manager oversees the daily operations of an entire department. They are an integral part of the management team and the primary contact for their direct reports. Ensuring sales, service and stock targets are achieved, they will provide hands-on support with scheduled staff training and development, merchandising, visual merchandising, inventory control and e-commerce. The divisional sales manager is an exciting and encompassing role. Successful candidates will work with our Store Director to make sure Liberty continues to innovate and be a global market leader in everything specialist, quirky and creative.
Key Accountabilities:
Leadership and Coaching
- Plans department rota to ensure sufficient cover during peak trade
- Completes monthly one-to-one reviews with the team, setting and following up on objectives and targets
- Addresses performance issues in a timely manner. Continues to enhance performance with regular coaching
- Holds daily team briefs that are planned in advance to engage and energise the team to sell
- Actively develops the team. On return from training attended, review learning and how it will be implemented into their role
- Forges and builds working relationships with managers and buyers in own and other departments
Service for Sales
- Allocates challenging sales targets to each member of the team and monitors progress through productivity
- Sets, rewards and incentivises the team to achieve targets and coaches the team to enhance performance further
- Executes floor moves in line with brand performance and sell-through
- Provides weekly trade feedback highlighting successes, customer feedback and opportunities for further growth
- Ensures the team are fully versed with all Store services and promotions
- Solves customer issues before they escalate making best judgment decisions in the interest of the customer and business
Standards
- Floor walks happen daily ensuring product availability and standards of the shop floor (including staff and stock) and stockroom are adhered to
- Prevents stock loss ensuring all stock is tagged, free from the liability of damage, paperwork is correctly administered, and the correct Pos numbers go through the till
- Prepares and participates in stock take
Knowledge, Skills and Abilities
Managers are required to perform duties off the shop floor in the stockroom which may include an element of manual handling. Your role will require you to work on a shift pattern including early starts, late finishes, weekends and bank holidays. Supporting stock takes, extended trading hours and other ad hoc company initiatives in line with business needs is a requirement
- Customer focus
- Working with others
- Drive for excellence
- Planning and organising
- Commercial thinking
- Leadership and coaching
Divisional Sales Manager - Beauty employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Sales Manager - Beauty
✨Tip Number 1
Familiarize yourself with the latest trends in the beauty industry. Understanding current market dynamics and customer preferences will help you demonstrate your commercial thinking during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed teams in previous roles. Be ready to discuss specific outcomes from your coaching efforts.
✨Tip Number 3
Research the company’s values and recent initiatives in the beauty sector. This knowledge will allow you to align your answers with their goals and demonstrate your commitment to their vision.
✨Tip Number 4
Prepare to discuss your experience with inventory control and stock management. Highlight any systems or processes you've implemented that improved efficiency or reduced stock loss.
We think you need these skills to ace Divisional Sales Manager - Beauty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience and leadership skills, particularly in retail or beauty sectors. Use specific examples that demonstrate your ability to meet sales targets and develop team members.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and your understanding of the role's responsibilities. Mention how your previous experiences align with the key accountabilities listed in the job description.
Showcase Your Achievements: Quantify your achievements in previous roles, such as sales growth percentages or successful training programs you implemented. This will help illustrate your capability to drive performance and achieve targets.
Prepare for Potential Questions: Anticipate questions related to leadership, customer service, and sales strategies. Be ready to discuss how you would handle specific scenarios that may arise in the role of Divisional Sales Manager.
How to prepare for a job interview at Liberty
✨Showcase Your Leadership Skills
As a Divisional Sales Manager, you'll need to demonstrate your ability to lead and coach a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to setting targets, conducting one-on-one reviews, and addressing performance issues.
✨Understand the Beauty Market
Familiarize yourself with current trends in the beauty industry and the specific brand's position within the market. Be ready to discuss how you can contribute to maintaining their status as a global market leader and how you would approach merchandising and visual merchandising.
✨Prepare for Customer Scenarios
Think about potential customer service challenges that may arise and how you would handle them. Highlight your problem-solving skills and your ability to make judgment calls that benefit both the customer and the business.
✨Demonstrate Commercial Thinking
Be prepared to discuss how you would allocate sales targets and monitor progress. Show your understanding of how to drive sales through effective planning and organizing, and be ready to share any relevant experiences where you've successfully increased sales or improved team performance.
