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For Companies At a Glance
- Tasks: Lead and coach a dynamic retail team in our Homeware department.
- Company: Join Liberty, a global market leader known for its quirky and creative products.
- Benefits: Enjoy hands-on training, career development, and a vibrant work culture.
- Why this job: Be part of an innovative team that values creativity and customer service.
- Qualifications: Proven managerial experience and a passion for retail are essential.
- Other info: Flexible shifts including weekends and bank holidays are required.
The predicted salary is between 36000 - 60000 £ per year.
The Role
We have an exciting opportunity for a talented Divisional Sales Manager, with proven excellent managerial experience, to join our Retail team in our Homeware department.
The Divisional Sales Manager oversees the daily operations of an entire department. They are an integral part of the management team and the primary contact for their direct reports. Ensuring sales, service and stock targets are achieved, they will provide hands-on support with scheduled staff training and development, merchandising, visual merchandising, inventory control and e-commerce. The divisional sales manager is an exciting and encompassing role. Successful candidates will work with our Store Director to make sure Liberty continues to innovate and be a global market leader in everything specialist, quirky and creative.
Key Accountabilities:
Leadership and Coaching
- Plans department rota to ensure sufficient cover during peak trade
- Completes monthly one-to-one reviews with the team, setting and following up on objectives and targets
- Addresses performance issues in a timely manner. Continues to enhance performance with regular coaching
- Holds daily team briefs that are planned in advance to engage and energise the team to sell
- Actively develops the team. On return from training attended, review learning and how it will be implemented into their role
- Forges and builds working relationships with managers and buyers in own and other departments
Service for Sales
- Allocates challenging sales targets to each member of the team and monitors progress through productivity
- Sets, rewards and incentivises the team to achieve targets and coaches the team to enhance performance further
- Executes floor moves in line with brand performance and sell-through
- Provides weekly trade feedback highlighting successes, customer feedback and opportunities for further growth
- Ensures the team are fully versed with all Store services and promotions
- Solves customer issues before they escalate making best judgment decisions in the interest of the customer and business
Standards
- Floor walks happen daily ensuring product availability and standards of the shop floor (including staff and stock) and stockroom are adhered to
- Prevents stock loss ensuring all stock is tagged, free from the liability of damage, paperwork is correctly administered, and the correct Pos numbers go through the till
- Prepares and participates in stock take
Knowledge, Skills and Abilities
Managers are required to perform duties off the shop floor in the stockroom which may include an element of manual handling. Your role will require you to work on a shift pattern including early starts, late finishes, weekends and bank holidays. Supporting stock takes, extended trading hours and other ad hoc company initiatives in line with business needs is a requirement
- Customer focus
- Working with others
- Drive for excellence
- Planning and organising
- Commercial thinking
- Leadership and coaching
Divisional Sales Manager employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Sales Manager
✨Tip Number 1
Familiarize yourself with the latest trends in homeware and retail management. Understanding what’s currently popular can help you speak confidently about how you would drive sales and engage customers in your interview.
✨Tip Number 2
Prepare to discuss your leadership style and provide examples of how you've successfully coached and developed team members in previous roles. This will demonstrate your ability to enhance team performance, which is crucial for the Divisional Sales Manager position.
✨Tip Number 3
Think about specific strategies you would implement to achieve sales targets and improve customer service. Being able to present a clear plan during your interview will show that you are proactive and results-oriented.
✨Tip Number 4
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This knowledge can help you tailor your approach and demonstrate your fit for the team.
We think you need these skills to ace Divisional Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience and relevant skills that align with the Divisional Sales Manager role. Focus on leadership, coaching, and sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to drive sales and develop teams. Mention specific examples of how you've successfully managed a team or improved sales in previous roles.
Highlight Relevant Experience: In your application, emphasize any experience you have with inventory control, merchandising, and e-commerce. This will demonstrate your understanding of the key responsibilities of the role.
Showcase Leadership Skills: Provide examples of how you've led teams, set targets, and coached individuals to achieve their goals. This is crucial for a role that requires strong leadership and performance management.
How to prepare for a job interview at Liberty
✨Showcase Your Leadership Skills
As a Divisional Sales Manager, your ability to lead and coach a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, including any challenges you faced and how you overcame them.
✨Demonstrate Commercial Awareness
Understand the retail landscape and be ready to discuss how you can contribute to achieving sales targets. Research the company’s current market position and think about innovative strategies you could implement to drive sales and enhance customer experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding customer service issues or team performance challenges. Practice articulating your thought process and decision-making skills in these scenarios.
✨Engage with the Interviewers
Make sure to ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
