CRM Lead: Loyalty & Lifecycle Strategy

CRM Lead: Loyalty & Lifecycle Strategy

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead global customer strategy and enhance engagement through data-driven insights.
  • Company: Join Liberty., a leader in retail with a focus on customer loyalty.
  • Benefits: Gain valuable experience in CRM while working in a dynamic environment.
  • Other info: This is a maternity cover contract with potential for growth.
  • Why this job: Make a real impact on customer retention and loyalty strategies.
  • Qualifications: Retail experience in CRM, strong analytical skills, and team management abilities.

The predicted salary is between 63000 - 77000 Β£ per year.

Liberty. is seeking a CRM Manager to lead the global customer strategy, turning data and insight into actionable strategies for engagement and customer loyalty.

You will oversee the Liberty Collective and The Beauty Drop programs, enhancing customer retention and maximising lifetime value.

The ideal candidate will have proven retail experience in designing and delivering customer-focused CRM strategies, strong analytical skills, and a deep understanding of customer segmentation, campaign execution, and team management.

Please note, this is a maternity cover contract.

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CRM Lead: Loyalty & Lifecycle Strategy employer: LIBERTY

Join a dynamic team in Ellesmere Port where we prioritise employee development and a supportive work culture. As a Multi Skilled Groundworker, you'll enjoy competitive pay, opportunities for skill enhancement, and a collaborative environment that values your contributions to our projects. We believe in fostering growth and providing our employees with the tools they need to succeed in their careers.

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Contact Details:

LIBERTY Recruitment Team

We think you need these skills to ace CRM Lead: Loyalty & Lifecycle Strategy

CRM Strategy Development
Customer Segmentation
Campaign Execution
Analytical Skills
Customer Retention Strategies
Lifetime Value Maximisation
Team Management