At a Glance
- Tasks: Lead global customer strategy and enhance engagement through data-driven insights.
- Company: Join Liberty., a leader in retail with a focus on customer loyalty.
- Benefits: Competitive salary, maternity cover, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovative customer engagement programs.
- Why this job: Make a real impact on customer loyalty and retention strategies.
- Qualifications: Retail experience in CRM, strong analytical skills, and team management expertise.
The predicted salary is between 50000 - 60000 £ per year.
Liberty is seeking a CRM Manager to lead the global customer strategy, turning data and insight into actionable strategies for engagement and customer loyalty. You will oversee the Liberty Collective and The Beauty Drop programs, enhancing customer retention and maximising lifetime value.
The ideal candidate will have proven retail experience in designing and delivering customer-focused CRM strategies, strong analytical skills, and a deep understanding of customer segmentation, campaign execution, and team management.
Please note, this is a maternity cover contract.
CRM Lead: Loyalty & Lifecycle Strategy employer: LIBERTY
At Liberty., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects like the Liberty Collective and The Beauty Drop. Located in the heart of a vibrant retail environment, we provide our team with unique advantages, including access to industry insights and a collaborative atmosphere that values every contribution.
