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- Tasks: Assist in creating and deploying email campaigns while managing customer targeting and reporting.
- Company: Join a dynamic team at Liberty, a leader in retail and customer engagement.
- Benefits: Enjoy flexible working options and gain valuable experience in marketing.
- Why this job: Perfect for those passionate about email marketing and eager to learn in a collaborative environment.
- Qualifications: Ideal candidates are organised, customer-focused, and have an interest in marketing or retail.
- Other info: A university degree in marketing or customer behaviour is a plus!
The predicted salary is between 28800 - 48000 £ per year.
As the CRM Assistant, you will support the CRM team in the briefing and deployment of emails, test creation, customer targeting and segmentation, email QA process and campaign reporting.
Key Responsibilities
- Support on campaign creation, from concept through to deployment
- Work with Responsys ESP to set up, test and QA email campaigns
- Collaborate with key stakeholders to align on channel plans
- Support on the day-to-day management of the email plan for BAU campaigns
- Staying in the know on industry insights and trends, sharing these with the wider team to support the optimisation of Liberty emails
- Create summaries and share insights from CRM campaigns with key stakeholders
Experience
- Customer focused
- Highly organised with the ability to manage multiple campaigns and projects on-time
- Collaborative
- A keen interest in retail, email marketing or customer behaviour
- University degree with emphasis on customer behaviour or marketing (desirable)
CRM Assistant employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Assistant
✨Tip Number 1
Familiarise yourself with email marketing tools, especially Responsys ESP, as this will be crucial for your role. Consider taking online courses or tutorials to get hands-on experience with the platform.
✨Tip Number 2
Stay updated on the latest trends in email marketing and customer behaviour. Follow industry blogs, attend webinars, and engage with professionals on platforms like LinkedIn to enhance your knowledge.
✨Tip Number 3
Network with current CRM professionals or join relevant groups to gain insights into best practices. This can help you understand what employers are looking for and how to position yourself effectively.
✨Tip Number 4
Prepare to discuss specific examples of how you've managed campaigns or projects in the past. Highlight your organisational skills and ability to collaborate with teams, as these are key attributes for the CRM Assistant role.
We think you need these skills to ace CRM Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM, email marketing, or customer behaviour. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences that showcase your organisational skills and ability to manage multiple campaigns, as well as your interest in retail and email marketing.
Showcase Relevant Skills: Emphasise your collaborative nature and any experience working with stakeholders. If you have used tools like Responsys ESP or similar platforms, be sure to mention this to highlight your technical skills.
Research Industry Trends: Stay informed about the latest trends in email marketing and customer behaviour. Mentioning these insights in your application can demonstrate your proactive approach and genuine interest in the field.
How to prepare for a job interview at Liberty
✨Show Your Passion for CRM
Make sure to express your enthusiasm for customer relationship management. Talk about any relevant experiences or projects you've worked on that demonstrate your interest in email marketing and customer behaviour.
✨Demonstrate Organisational Skills
Since the role requires managing multiple campaigns, be prepared to discuss how you prioritise tasks and stay organised. Share specific examples of how you've successfully managed projects in the past.
✨Familiarise Yourself with Responsys ESP
Research the Responsys Email Service Provider before the interview. Understanding its features and functionalities will show that you're proactive and ready to hit the ground running.
✨Stay Updated on Industry Trends
Be ready to discuss recent trends in email marketing and CRM. This shows that you are engaged with the industry and can bring valuable insights to the team.
