Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Organise wholesale shipments and manage customer queries with a proactive approach.
- Company: Join Liberty, a historic brand known for innovation and craftsmanship since 1875.
- Benefits: Be part of a dynamic team with opportunities for growth and development.
- Other info: Flexible hours may include late nights or weekends to meet business needs.
- Why this job: Make an impact in a role that supports sales and customer satisfaction.
- Qualifications: Experience with ERP, OMS, and WMS systems; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our wholesale operations to our iconic flagship store, passion, vision and dynamism are part of our DNA – and that extends to every corner of our team.
We are looking for a Sales Coordinator to organise outbound wholesale shipments and process all related administration work. You will be a key point of contact for the LBTY sales team and answer customer queries related to shipping and fulfilment.
What You'll Be Doing:
- Supporting the day-to-day selling activities for LBTY, by inputting and processing customer orders accurately using the company's order management system.
- Issuing order confirmations to customers, verifying order details, pricing, and delivery information.
- Responding to customer inquiries regarding order status, delivery dates, and product availability.
- Monitoring the progress of orders from placement to delivery, resolving any issues or delays.
- Proactively communicating with customers regarding order updates and changes.
- Completing all relevant system work relating to fulfilment including within 3rd party WMS.
- Creating products within relevant 3rd party systems such as Intertrade.
- Support the import/export team as required with activities including fulfilling inbound movement requests for Retail POs, invoice coding for freight bills, and provision of customs clearance instructions.
What We're Looking For:
- Experience of ERP, OMS and WMS systems.
- Understanding of and experience in using Incoterms.
- Up to date familiarity with compliance requirements for exporting worldwide.
- Experience of Air, Sea, Road Shipments and Express Couriers.
- A strong customer focus, with excellent customer communication skills.
- A real team player attitude, working with others and fostering a positive attitude.
- Proactive mindset: making things happen, with a strong drive for excellence.
Please note, this role may require on occasions late night and or weekend work to respond to the needs of the business.
Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.
Wholesale Sales Executive (Retail) in City of London employer: LIBERTY
Contact Detail:
LIBERTY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Sales Executive (Retail) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in wholesale sales. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Sales Coordinator, you'll need to be clear and concise when dealing with customers. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to dive into the exciting world of wholesale sales.
We think you need these skills to ace Wholesale Sales Executive (Retail) in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our legacy.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We want to see how your skills align with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LIBERTY
✨Know Your Systems
Make sure you brush up on your knowledge of ERP, OMS, and WMS systems. Be ready to discuss how you've used these in past roles, as this will show your familiarity with the tools they'll expect you to use.
✨Understand Incoterms
Get a solid grasp of Incoterms and how they apply to shipping and fulfilment. Being able to explain these terms during your interview will demonstrate your understanding of international trade and logistics.
✨Customer Focus is Key
Prepare examples that showcase your strong customer communication skills. Think of times when you resolved customer queries or improved their experience, as this role heavily relies on maintaining positive customer relationships.
✨Show Your Proactive Mindset
Be ready to share instances where you took initiative to solve problems or improve processes. This role requires a proactive attitude, so highlighting your drive for excellence will resonate well with the interviewers.