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For Companies At a Glance
- Tasks: Coordinate sales operations and manage customer orders with precision.
- Company: Join Liberty, a historic brand known for innovation and craftsmanship.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Flexible hours may include late nights or weekends; we value diversity.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Experience with ERP, OMS, and WMS systems; strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our wholesale operations to our iconic flagship store, passion, vision and dynamism are part of our DNA – and that extends to every corner of our team.
We are looking for a Sales Coordinator to organise outbound wholesale shipments and process all related administration work. You will be a key point of contact for the LBTY sales team and answer customer queries related to shipping and fulfilment.
What You'll Be Doing:
- Supporting the day-to-day selling activities for LBTY, by inputting and processing customer orders accurately using the company's order management system.
- Issuing order confirmations to customers, verifying order details, pricing, and delivery information.
- Responding to customer inquiries regarding order status, delivery dates, and product availability.
- Monitoring the progress of orders from placement to delivery, resolving any issues or delays.
- Proactively communicating with customers regarding order updates and changes.
- Completing all relevant system work relating to fulfilment including within 3rd party WMS.
- Creating products within relevant 3rd party systems such as Intertrade.
Support the import/export team as required with activities including:
- Fulfilling inbound movement requests for Retail POs.
- Invoice coding for freight bills.
- Provision of customs clearance instructions.
What We're Looking For:
- Experience of ERP, OMS and WMS systems.
- Understanding of and experience in using Incoterms.
- Up to date familiarity with compliance requirements for exporting worldwide.
- Experience of Air, Sea, Road Shipments and Express Couriers.
- A strong customer focus, with excellent customer communication skills.
- A real team player attitude, working with others and fostering a positive attitude.
- Proactive mindset: making things happen, with a strong drive for excellence.
Please note, this role may require on occasions late night and or weekend work to respond to the needs of the business.
Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.
Sales Supervisor (retail, wholesale trade) in City of London employer: LIBERTY
Contact Detail:
LIBERTY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Supervisor (retail, wholesale trade) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their products and services, especially if they relate to retail and wholesale trade. This will help you show genuine interest and align your answers with their values.
✨Tip Number 3
Practice your communication skills! As a Sales Supervisor, you'll need to demonstrate excellent customer communication. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Liberty, where we value passion and dynamism.
We think you need these skills to ace Sales Supervisor (retail, wholesale trade) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your familiarity with ERP, OMS, and WMS systems, as well as your customer communication skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your proactive mindset aligns with our values. Don’t forget to mention your experience with shipping and fulfilment!
Showcase Your Team Spirit: We love team players! In your application, share examples of how you've worked collaboratively in previous roles. This will help us see how you can contribute to our positive work environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at LIBERTY
✨Know Your Systems
Make sure you brush up on your knowledge of ERP, OMS, and WMS systems. Be ready to discuss how you've used these in past roles, as this will show that you understand the technical side of the job and can hit the ground running.
✨Customer Focus is Key
Prepare examples of how you've provided excellent customer service in previous positions. Think about specific situations where you resolved issues or improved customer satisfaction, as this role heavily relies on strong communication skills.
✨Understand the Logistics
Familiarise yourself with Incoterms and the different modes of shipment (Air, Sea, Road). Being able to speak confidently about these topics will demonstrate your proactive mindset and understanding of the logistics involved in the role.
✨Show Your Team Spirit
Think of instances where you've worked collaboratively with others to achieve a goal. Highlighting your team player attitude will resonate well, especially since the company values a positive and dynamic team environment.