At a Glance
- Tasks: Support the sales team with data management, reporting, and customer relationships.
- Company: Join Liberty Wines, an award-winning company with a focus on training and development.
- Benefits: Enjoy 25 days holiday, performance bonuses, and discounts on wine and travel.
- Other info: Opportunities for professional growth and wine education through our in-house academy.
- Why this job: Gain valuable experience in sales support while working in a dynamic and inclusive environment.
- Qualifications: Advanced Excel skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting a Sales Support Co-ordinator on a fixed-term maternity cover contract to provide extensive support to the sales team, and wider commercial function, including portfolio (buying and brand management), trade marketing and others across the business. The role includes the maintenance of accurate data and reporting on product, supplier and customer data.
What will you be doing
Assist in all areas of Sales Support work including:
- Manage the Sales Support inbox and deal with day-to-day requests from Sales teams
- Ensure all requests are dealt with/allocated to other team members accurately and in a timely manner
- Creation of bespoke reports on stock/sales/customers
- Manage customer contact database and work with Sales to ensure contact details are up to date
- Assist senior members of the sales team with the daily management of some key accounts, including managing reserves and pricing, as well as developing and maintaining relationships directly with the customer
- Provide support to the sales team with Pipedrive, our prospect management system
- Ensure accuracy of Pipedrive data, including working with sales to ensure new business opportunities are up to date, uploading data, creating fields for the LW Pipedrive interface and producing Pipedrive reports
- Assist with the transition for managing customer contacts in Pipedrive
- Collate restaurant reviews for existing customers and prospects, and distribute to sales teams weekly
- Research new business openings and opportunities to identify potential customers
About you
- Advanced Excel skills – ability to use complex formulas and functions, including logical functions, lookups, and data validation
- Comfortable manipulating large datasets to display information in a clear manner (using pivot tables and other techniques)
- Exposure to Power BI reporting and SQL is beneficial
- Proficient with other Microsoft packages (Outlook, Word and PowerPoint)
- Excellent attention to detail
- Committed to a high level of customer service
- Highly organised, flexible, self-motivated, and responsive
- Good written and verbal communication skills
- Team player
- A good understanding of the wine industry / wine knowledge (and WSET qualifications) is beneficial
What you can expect
This role is a 12 month maternity cover.
- 25 days holiday excluding public holidays
- Personal bonus of up to 5% of salary, based on performance against key objectives
- Company bonus of up to 15% of salary
- Company pension scheme matching up to 5% of contributions
- 18 weeks enhanced maternity leave and 4 weeks paternity leave.
- Cycle to work & electric car scheme
- Employee Assistance Programme
- Travel insurance
- Employee wine discount
- Retail, wellbeing, technology, and travel discounts
Liberty Wines is an award-winning company and accredited silver by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).
We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.
Liberty Wines celebrates diversity, and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves.
Sales Support Co-ordinator in London employer: Liberty Wines
Liberty Wines is an exceptional employer located in the picturesque Southern Counties, offering a vibrant work culture that prioritises employee growth and development. With a strong commitment to diversity and inclusion, employees benefit from extensive training opportunities through the Liberty Wines Academy and WSET courses, alongside competitive perks such as a generous holiday allowance, a rewarding commission scheme, and a supportive environment that values work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Co-ordinator in London
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like Liberty Wines in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like Liberty Wines.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from Liberty Wines or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at Liberty Wines and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Sales Support Co-ordinator in London
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Liberty Wines and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Liberty Wines!
How to prepare for a job interview at Liberty Wines
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Liberty Wines. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Liberty Wines will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Liberty Wines. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
