At a Glance
- Tasks: Lead exciting telecoms projects from start to finish, ensuring top-notch delivery.
- Company: Join a growing tech solutions provider in telecommunications and unified communications.
- Benefits: Enjoy a competitive salary, generous holiday, and great perks like a cycle scheme.
- Other info: Be part of a collaborative team with opportunities for career growth and professional development.
- Why this job: Make a real impact in a dynamic environment while developing your project management skills.
- Qualifications: Experience in telecoms or unified communications is essential; strong communication skills are a must.
The predicted salary is between 70000 - 85000 £ per year.
Project Delivery, Telecoms and Unified Communications
The Opportunity
We are working with an established and growing technology solutions provider specialising in telecommunications, unified communications and business connectivity.
They are looking for an experienced Project Delivery Manager to take ownership of customer projects from initial handover through to successful completion.
This is a hands-on, client-facing role for someone who understands the delivery of telecoms and unified communications solutions.
You will work closely with customers, engineers, suppliers, sales teams and senior stakeholders to ensure projects are delivered on time, within budget and to the agreed standard.
Previous experience within telecommunications, unified communications, connectivity, voice or a closely related managed communications environment is essential.
Candidates without relevant sector experience will not be considered.
The Role
You will manage several customer projects at the same time, providing clear communication, strong project control and a consistently high level of service.
Projects may include
- Unified communications and hosted voice solutions
- Microsoft Teams Voice and telephony deployments
- Business connectivity and networking projects
- Mobile and fixed-line telecoms services
- Contact centre and communications platforms
- Technology migrations, installations and customer onboarding
Key Responsibilities
Project Delivery
- Take ownership of telecoms and unified communications projects from sales handover through to completion
- Create and maintain project plans, delivery schedules, documentation and status reports
- Coordinate engineers, technical teams, suppliers, carriers and third-party partners
- Ensure projects are delivered against agreed scope, timescales, budgets and quality standards
- Track milestones, actions, dependencies and outstanding deliverables
- Manage multiple customer projects with different levels of complexity
- Ensure completed projects are handed over effectively to operational and support teams
Customer and Stakeholder Management
- Act as the main point of contact for customers throughout the project lifecycle
- Lead project kick-off meetings, progress calls and customer reviews
- Provide clear and regular updates on delivery progress
- Manage customer expectations professionally and confidently
- Identify and resolve risks, delays, technical dependencies and delivery issues
- Build strong working relationships with customers, suppliers and internal teams
- Escalate issues appropriately while maintaining ownership of the overall project
- Commercial and Operational Management
- Monitor project budgets, resources and commercial performance
- Manage changes to project scope through formal change control
- Support project forecasting, billing readiness and financial reporting
- Work closely with sales teams to confirm that customer requirements can be delivered successfully
- Identify opportunities to improve customer service and project delivery processes
- Ensure project records and documentation remain accurate and up to date
About You
You will be organised, commercially aware and confident dealing directly with customers.
You will enjoy taking ownership, solving problems and driving projects through to completion.
You must have experience working for a telecoms, unified communications, connectivity, voice, managed communications or closely related technology provider.
Essential Experience
- Project management or project delivery experience within telecommunications or unified communications
- Experience delivering customer-facing voice, connectivity, networking or communications projects
- A good understanding of the telecoms project lifecycle, from order and provisioning through to installation and customer handover
- Experience coordinating technical teams, engineers, suppliers and third-party providers
- Strong customer and stakeholder management skills
- The ability to manage multiple projects, priorities and deadlines
- Experience maintaining project plans, risks, actions, budgets and delivery reports
- Strong commercial awareness and attention to detail
- Clear and professional written and verbal communication skills
Relevant Sector Background
- We are particularly interested in speaking with candidates currently working for:
- Unified communications providers
- Telecoms resellers
- Managed communications providers
- Business connectivity providers
- Hosted voice and cloud telephony companies
- Microsoft Teams Voice partners
- Contact centre technology providers
- Relevant competitors and managed service providers
Desirable Experience
- Experience delivering Microsoft Teams Voice, hosted telephony, SIP, connectivity, networking or contact centre solutions
- Familiarity with telecoms carriers, provisioning processes and number porting
- Experience working within a telecoms reseller, managed service provider or managed communications business
- Knowledge of Agile, Waterfall or hybrid project delivery methods
- PRINCE2, Agile or another recognised project management qualification
What's on Offer
- 25 days' holiday plus Bank Holidays
- Additional annual leave for each completed year of service, capped at 28 days
- Contributory pension scheme
- Travelcard loan following successful completion of probation
- Maternity and paternity leave
- Cycle to Work scheme
- Employee Assistance Programme
- £1,000 employee referral bonus
- Company laptop
- Regular social events
- Additional office and team benefits
Why Apply?
This is an opportunity to join a growing telecommunications and unified communications business where effective project delivery is central to the customer experience.
You will work alongside experienced technical, sales and operational teams, gain exposure to a broad range of communications projects and have the autonomy to take genuine ownership of customer delivery.
Relevant experience within telecoms, unified communications, voice, connectivity or managed communications is essential.
StudySmarter Expert Advice🤫
We think this is how you could land Project Delivery in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Liberty Towers and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Liberty Towers.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Project Delivery in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Liberty Towers.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Liberty Towers.
How to prepare for a job interview at Liberty Towers
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
