Head of Corporate Responsibility & Sustainability in London

Head of Corporate Responsibility & Sustainability
We are partnering with one of the UK\’s most impactful workplace pension providers, managing over £30bn in assets for more than 14 million members, to appoint their first Head of Corporate Responsibility & Sustainability. This is a senior enterprise role focused on how the organisation itself operates responsibly, creates social value, and embeds sustainability across its people, communities, supply chain and governance, not investment decision‐making. Reporting to the Chief People Officer, you will define the organisation\’s corporate responsibility and sustainability framework from the ground up, working closely with the Executive Committee and Board.

About the Role
The role focuses on the organisation\’s enterprise footprint, social impact, DE&I and operational sustainability. Portfolio ESG and Responsible Investment are already well established.

Role Purpose
To develop and deliver a clear, practical approach to enterprise sustainability and corporate responsibility, aligning purpose, culture and operations while driving measurable impact for members, colleagues and communities.

Key Responsibilities
Corporate Responsibility & Social Impact (Core Focus)

Develop and deliver a CSR and social value strategy aligned to financial inclusion and member impact

Lead community partnerships, volunteering and charitable programmes

Expand DE&I beyond the workforce to members, suppliers and communities

Define and implement social impact measurement using recognised frameworks

Environmental Sustainability (Enterprise & Operational)

Own the organisation\’s internal net‐zero and environmental sustainability roadmap

Lead emissions targets, tracking and reporting (Scopes 1, 2 and relevant Scope 3)

Embed sustainability into procurement, suppliers and workplace operations

Enterprise Sustainability, Governance & Risk

Set enterprise sustainability principles and targets

Lead materiality assessment and sustainability reporting

Integrate sustainability and climate risk into the enterprise risk framework

Advise on sustainability regulation and compliance

Line‐manage the DE&I Business Manager

Act as a trusted advisor to senior leaders and the Board

Champion sustainability as part of everyday decision‐making

Experience Required

Senior CSR and social impact leadership with measurable outcomes

Hands‐on delivery of internal sustainability programmes

Financial services experience (pensions, banking, wealth, building societies)

Credibility at Executive and Board level

Broad understanding across Environmental, Social and Governance themes

Experience in member‐owned or public‐interest financial services

Supply‐chain ESG and Scope 3 delivery

External DE&I leadership and industry engagement

Sustainability qualifications (e.g. IEMA, CISL, CFA ESG)

This Role Is Not Suited To

Investment ESG or stewardship specialists

Insurance‐only ESG roles

External consultants without in‐house delivery experience

Narrow, climate‐only specialists

Why Apply

Board‐level influence with direct reporting to the CPO

First Head‐of role with ownership

Hybrid working (1–2 days London), flexible hours, strong pension

Details

Location: London (Hybrid)

Start Date: March / April 2026

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