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For Companies At a Glance
- Tasks: Manage client portfolios, ensuring top-notch service and support throughout the insurance process.
- Company: Join a tech-savvy insurance broker known for its client-focused culture and rapid growth.
- Benefits: Enjoy competitive salary, private medical cover, pension, and professional development opportunities.
- Why this job: Be part of a collaborative team that values initiative and offers clear career progression.
- Qualifications: CII or ACII qualification required, along with strong communication and organisational skills.
- Other info: Office-based role located in vibrant Mayfair, London.
The predicted salary is between 36000 - 60000 £ per year.
Account Manager (Commercial Insurance) – CII / ACII qualified
Portfolio servicing – no new-business targets
You must possess first-class technical knowledge across multiple UK commercial lines and hold the CII or ACII qualification.
Position details
- Location: Mayfair, London (office-based)
- Recruiter: Liberty Towers, acting on behalf of a progressive, technology-driven insurance broker
The organisation
Our client arranges comprehensive commercial insurance programmes for high-net-worth individuals and leading corporate clients. Celebrated for its client-centred culture and rapid growth, the firm pairs deep market expertise with cutting-edge digital tools to deliver outstanding risk management and personalisation.
The role
As Account Manager you will be the day-to-day guardian of an assigned portfolio, maintaining impeccable service standards and nurturing long-term relationships.
Key responsibilities
- Client service – answer everyday enquiries promptly and professionally, ensuring each interaction exceeds expectations.
- Policy administration – place new business, renewals and endorsements with pinpoint accuracy.
- Documentation – prepare and issue schedules, certificates, cover notes and invoices.
- Claims support – guide clients through the entire claims journey, liaising with insurers to secure swift, fair settlements.
- Risk assessment & placement – identify exposures and collaborate with underwriters to secure tailored solutions across property, liability, motor, cyber and more.
- Relationship management – build strong, positive links with clients, insurers and other stakeholders.
- Compliance – uphold FCA, Lloyd’s and internal standards at all times.
- Team support – provide reliable administrative assistance to senior account managers and directors.
What you’ll bring
- Proven success in an account-handling or similar broking role.
- Deep technical expertise across multiple UK commercial lines.
- CII or ACII qualification (essential).
- Superb written and verbal communication skills.
- Meticulous attention to detail and excellent organisational ability.
- Confidence with market software platforms and Microsoft 365.
What’s on offer
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits – private medical cover, pension and more.
- Professional development – funded CPD and clear progression routes.
- Supportive culture – collaborative, forward-thinking environment where initiative is encouraged.
Account Manager - Commercial Insurance employer: Liberty Towers
Contact Detail:
Liberty Towers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Commercial Insurance
✨Tip Number 1
Familiarise yourself with the latest trends and developments in commercial insurance, particularly in the UK market. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in account management or broking roles. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to exceed client expectations and resolve issues efficiently, as these are key aspects of the Account Manager role.
✨Tip Number 4
Showcase your technical knowledge by being ready to discuss various commercial lines and how they apply to different client scenarios. This will illustrate your expertise and readiness to handle the responsibilities outlined in the job description.
We think you need these skills to ace Account Manager - Commercial Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and commercial insurance. Emphasise your CII or ACII qualification and any relevant technical knowledge across UK commercial lines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your ability to maintain high service standards and build long-term relationships, as these are key aspects of the position.
Showcase Relevant Experience: In your application, provide specific examples of your previous work in account handling or broking roles. Highlight your achievements in client service, policy administration, and claims support to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Liberty Towers
✨Showcase Your Technical Knowledge
Make sure to highlight your deep understanding of UK commercial lines during the interview. Be prepared to discuss specific policies and how they apply to different client scenarios, as this will demonstrate your expertise and suitability for the role.
✨Emphasise Client-Centred Service
Since the company prides itself on a client-centred culture, share examples from your past experiences where you exceeded client expectations. This could include how you handled difficult situations or went above and beyond to ensure client satisfaction.
✨Prepare for Technical Questions
Expect questions that test your technical knowledge and problem-solving skills. Brush up on common issues in commercial insurance and be ready to explain how you would approach risk assessment and claims support for clients.
✨Demonstrate Organisational Skills
Given the meticulous nature of the role, be prepared to discuss how you manage your workload and stay organised. Share specific tools or methods you use to keep track of multiple accounts and ensure compliance with industry standards.
