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For Companies At a Glance
- Tasks: Handle accounts for clients in the insurance sector, supporting Account Executives.
- Company: Join a leading London firm specialising in innovative insurance solutions for real estate and construction.
- Benefits: Competitive salary, dynamic office environment, and opportunities for professional development.
- Why this job: Be part of a collaborative team, drive growth, and make a real impact in the industry.
- Qualifications: 2+ years in insurance, strong communication skills, and a desire to achieve Cert CII qualification.
- Other info: Office-based role in central London with a focus on continuous improvement.
The predicted salary is between 30000 - 45000 £ per year.
Job Description
Insurance Account Handler
Office Based – 5 days central London.
Base Salary: £35,000 – £45,000
The Company
Our London based client deliver innovative insurance placements and risk management services for organisations involved in the real estate and construction sectors.
The Role
In this role you will provide account handling services to an allocated portfolio of clients while supporting the overall service provision to their clients.
Key Tasks and Responsibilities:
- Works with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
- Strive to meet sales goals by partnering with Account Executives.
- Builds and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
- Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients.
- Work with Account Executives to input documentation platforms and ensure accurate and timely documents to clients
- Support claims management handling on accounts, follow up with insurers and keep clients and Account Executives up to date on progress.
- Conduct and refine data analysis to support proposal creation and client-facing presentations.
- Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and apply judgement as to when to escalate major issues to senior level colleagues working within the regulatory guidelines at all times.
- Develop strong relationships with key stakeholders at client’s organisation.
What you need to have:
- At least 2 years of Insurance industry experience
- Willingness to work towards Cert CII qualification
- Enjoy working within a culture of continuous improvement, from both an individual and team focus
- Ambitious nature and a keen contributor within a team environment
- Articulate with strong client facing abilities
- Ability to communicate effectively and professionally both verbally and in writing
Account Handler employer: Liberty Towers
Contact Detail:
Liberty Towers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the latest trends in the insurance industry, especially those related to real estate and construction. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed and relevant in the field.
✨Tip Number 2
Network with professionals already working in the insurance sector, particularly those who are Account Handlers or Account Executives. Attend industry events or join online forums to build connections that could lead to referrals or insider information about job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to handle escalated issues and maintain professionalism under pressure, as these skills are crucial for the role.
✨Tip Number 4
Show your enthusiasm for continuous improvement by researching and mentioning any relevant certifications or training you plan to pursue, such as the Cert CII qualification. This will reflect your ambition and dedication to professional growth.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly any roles that involved account handling or client management. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Account Handler role. Mention your experience with client relationships, sales goals, and any relevant qualifications like the Cert CII. Show enthusiasm for the company and the position.
Highlight Key Skills: In your application, emphasise your strong communication skills, ability to work in a team, and your understanding of market conditions. These are crucial for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the insurance sector.
How to prepare for a job interview at Liberty Towers
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the insurance industry, particularly in relation to real estate and construction. Be prepared to discuss recent market trends and how they might impact clients.
✨Highlight Your Relationship-Building Skills
Since the role involves maintaining strong client relationships, share examples from your past experiences where you successfully built rapport with clients or resolved conflicts effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific situations where you had to manage escalated issues or work collaboratively with Account Executives to achieve sales goals.
✨Demonstrate Your Communication Skills
As the role requires effective communication both verbally and in writing, practice articulating your thoughts clearly. You might be asked to explain complex concepts simply, so be ready to showcase this skill.
