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For Companies At a Glance
- Tasks: Handle client accounts, support sales goals, and manage relationships.
- Company: Join a leading London firm specialising in innovative insurance for real estate and construction.
- Benefits: Competitive salary, dynamic office environment, and opportunities for professional growth.
- Why this job: Be part of a collaborative team, drive client success, and enhance your industry knowledge.
- Qualifications: 2+ years in insurance, strong communication skills, and ambition to grow.
- Other info: Office-based role in central London with a focus on continuous improvement.
The predicted salary is between 28000 - 36000 £ per year.
Insurance Account Handler
Office Based – 5 days central London.
Base Salary: £35,000 – £45,000
The Company
Our London based client deliver innovative insurance placements and risk management services for organisations involved in the real estate and construction sectors.
The Role
In this role you will provide account handling services to an allocated portfolio of clients while supporting the overall service provision to their clients.
Key Tasks and Responsibilities:
- Works with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
- Strive to meet sales goals by partnering with Account Executives.
- Builds and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
- Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients.
- Work with Account Executives to input documentation platforms and ensure accurate and timely documents to clients
- Support claims management handling on accounts, follow up with insurers and keep clients and Account Executives up to date on progress.
- Conduct and refine data analysis to support proposal creation and client-facing presentations.
- Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and apply judgement as to when to escalate major issues to senior level colleagues working within the regulatory guidelines at all times.
- Develop strong relationships with key stakeholders at client’s organisation.
What you need to have:
- At least 2 years of Insurance industry experience
- Willingness to work towards Cert CII qualification
- Enjoy working within a culture of continuous improvement, from both an individual and team focus
- Ambitious nature and a keen contributor within a team environment
- Articulate with strong client facing abilities
- Ability to communicate effectively and professionally both verbally and in writing
Account Handler employer: Liberty Towers
Contact Detail:
Liberty Towers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work in account handling. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and changes in the insurance market, particularly in real estate and construction sectors. This knowledge will help you stand out during interviews and demonstrate your commitment to the field.
✨Tip Number 3
Practice your communication skills, both verbal and written. As an Account Handler, you'll need to articulate complex information clearly to clients and colleagues, so consider role-playing scenarios or seeking feedback from peers.
✨Tip Number 4
Showcase your ability to build relationships by preparing examples of how you've successfully managed client interactions in the past. Highlight your problem-solving skills and how you've handled escalated issues effectively.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly any roles that involved account handling or client management. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Account Handler role. Emphasise your ability to build relationships with clients and your experience in managing accounts effectively.
Showcase Your Qualifications: Mention your willingness to work towards the Cert CII qualification in your application. This shows your commitment to professional development and aligns with the company's expectations.
Highlight Communication Skills: Since the role requires strong verbal and written communication skills, provide examples in your application that demonstrate your ability to communicate effectively with clients and colleagues.
How to prepare for a job interview at Liberty Towers
✨Showcase Your Industry Knowledge
Make sure to brush up on the latest trends and changes in the insurance industry, especially related to real estate and construction. Demonstrating your understanding of market conditions will impress the interviewers and show that you're proactive.
✨Highlight Your Client Relationship Skills
Since the role involves building and maintaining relationships with clients, be prepared to share examples of how you've successfully managed client accounts in the past. Use specific instances where you resolved issues or improved client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and judgement. Think of scenarios where you had to address escalated issues or manage expectations, and be ready to explain your thought process and the outcomes.
✨Demonstrate Your Team Spirit
This role requires collaboration with Account Executives and other team members. Be ready to discuss how you contribute to a team environment and support your colleagues in achieving sales goals and providing excellent service.
