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- Tasks: Lead Salesforce implementation and configuration, ensuring alignment with customer needs and business goals.
- Company: Join Liberty Specialty Markets, a global leader in insurance and reinsurance services.
- Benefits: Enjoy a vibrant work environment, flexible hours, and a focus on career development.
- Why this job: Be part of an inclusive culture that values diverse perspectives and promotes innovation.
- Qualifications: Experience with Salesforce and Agile teams is essential; strong communication skills are a must.
- Other info: Opportunity to influence product strategy and collaborate with global teams.
The predicted salary is between 48000 - 72000 £ per year.
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Salesforce Technical Product Owner, London
Client: Liberty Specialty Markets
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: d901d40e9da4
Job Views: 6
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
About the Role:
This Tech Product Owner will be responsible for supporting and configuring Salesforce. It will be a key member of the team responsible for implementing, maintaining, and championing Salesforce, working closely with the global Salesforce teams. This role will initially focus on continuing the implementation of the Underwriting Journey and CRM via several priority initiatives across multiple business functions, collaborating with colleagues in Technology and Operations Business Agility Lead. Salesforce functional and configuration experience is essential.
About the Department & Team:
The Technology team reports to the Chief Information Officer and is responsible for delivering key services to the LII and LMRe Business, covering technical services and business processes. The team provides architecture, delivery skills, and resources to support business outcomes.
Key Responsibilities:
- Represent the voice of the customer and the organization as part of the Agile team, delivering business value.
- Work closely with stakeholders to define and prioritize features and stories aligned with customer needs and organizational goals.
- Understand customer problems in detail, ensuring they are clearly defined and prioritized.
- Develop a deep understanding of supported technologies and systems, collaborating across portfolios.
- Contribute to program vision development with Business Agility Product Owners and stakeholders.
- Monitor user adoption and develop product KPIs.
- Own and prioritize the product backlog, ensuring clear, actionable user stories.
- Participate in planning, demos, retrospectives, and ceremonies.
- Clarify requirements, remove roadblocks, and support alignment around product strategy daily.
- Align development and business goals with stakeholders and teams, resolving issues quickly.
- Maintain product health, balancing long-term viability with costs and outcomes.
- Analyze feasibility, costs, and implications of product changes.
- Understand regulatory and industry constraints, prioritizing accordingly.
- Build and contribute to the product roadmap and program planning.
- Manage stakeholder expectations regarding delivery and value.
- Lead customer-driven design, usability testing, and market analysis.
- Support testing, user research, and UX efforts.
- Assist Scrum Master in removing impediments.
Skills and Experience:
- Proven experience with Salesforce and business process optimization.
- Knowledge of Salesforce sharing, security, and configuration changes.
- Experience in insurance industry or functional areas.
- Strong communication, collaboration, and teamwork skills.
- Experience with Agile teams and influencing team direction.
- Ability to understand complex requirements and propose solutions.
- Active participation in Salesforce Community.
About Liberty Specialty Markets (LSM):
Part of Global Risk Solutions and Liberty Mutual Insurance Group, offering insurance and reinsurance services globally. Committed to diversity, inclusion, and employee development, fostering a vibrant, inclusive, and flexible work environment.
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Salesforce Technical Product Owner employer: Liberty Specialty Markets
Contact Detail:
Liberty Specialty Markets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Technical Product Owner
✨Tip Number 1
Familiarise yourself with the specific Salesforce features mentioned in the job description, such as sharing and security settings. This will not only help you understand the role better but also allow you to speak confidently about your experience during interviews.
✨Tip Number 2
Engage with the Salesforce Community to stay updated on best practices and trends. This can provide you with insights that you can share during your discussions with the team, showcasing your proactive approach and passion for the platform.
✨Tip Number 3
Network with current or former employees of Liberty Specialty Markets or similar companies. They can offer valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your experience with Agile methodologies, as this is a key aspect of the role. Think of specific examples where you've successfully collaborated within an Agile team, as this will demonstrate your ability to thrive in their working environment.
We think you need these skills to ace Salesforce Technical Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and any relevant technical skills. Focus on specific projects where you've implemented or configured Salesforce, and quantify your achievements where possible.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role of Technical Product Owner and how your background aligns with the responsibilities outlined in the job description. Mention your understanding of Agile methodologies and your ability to collaborate with cross-functional teams.
Showcase Relevant Experience: When detailing your work history, emphasise your experience in business process optimisation and your familiarity with Salesforce sharing and security. Highlight any specific examples that demonstrate your problem-solving skills and ability to influence team direction.
Prepare for Potential Questions: Anticipate questions related to your experience with Salesforce and Agile practices. Be ready to discuss how you've handled challenges in previous roles and how you can contribute to the team's success at Liberty Specialty Markets.
How to prepare for a job interview at Liberty Specialty Markets
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce, especially in configuration changes and business process optimisation. Be prepared to discuss specific projects where you've successfully implemented Salesforce solutions.
✨Understand the Agile Methodology
Since this role involves working within an Agile team, demonstrate your understanding of Agile principles. Share examples of how you've contributed to Agile processes in previous roles, particularly in prioritising features and collaborating with stakeholders.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice articulating complex technical concepts in a way that is easy to understand. Be ready to explain how you would manage stakeholder expectations and ensure alignment on product goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past challenges you've faced in similar roles and how you navigated them, particularly in relation to customer needs and product delivery.
