Product Owner 2

We are a forward-thinking organization passionate about harnessing people, process, and technology to drive innovation and profitable growth for the Global Risk Solution (GRS) business supporting our Delegated Authority Management capability. We are looking for a skilled and dynamic Product Owner II to join our Agile team. This role offers a unique opportunity to work across multiple teams and departments, helping to shape and execute the vision and direction of underwriting technology to achieve GRS’s aspirations.

You will work closely with technical teams, business stakeholders, and cross-functional partners to create and maintain a product roadmap, ensuring that our solutions meet customer needs and business objectives. This is an exciting opportunity for someone who is passionate about both technology and business strategy, with a talent for innovation, process optimization, and creative problem-solving.

As a member of the Agile team, the Product Owner II represents the voice of the customer and the organisation through the delivery of business value. This person collaborates with squads/teams, technologies, and architects across portfolios to develop a deep understanding of the technologies and systems they support. This person has in-depth knowledge of the product and supports the business stakeholders to maximise the utilization of the product and engage with the vendors to guide them in addressing our business requirements.

This person works closely with stakeholders (business and technology), including Line of Business leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers' problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work.

The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies, and architects across portfolios to develop a deep understanding of the technologies and systems they support.

About the Department & Team:

• Business Agility partners across GRS to ensure that our technology investments result in successful, agile, scalable outputs. Working closely with business segments, Business Agility has accountability to deliver digital capabilities that balance short-term and long-range needs to yield the most impactful outcomes.
• The Product Owner role is part of Underwriting Domain within Business Agility. The team provides the delivery skills and resources required to prioritise and deliver business outcomes for technology programmes.

Key Responsibilities:

• Collaborate with stakeholders to define and communicate the long-term vision and strategy for this important and multi-faceted product portfolio, aligning with business goals and technological capabilities.
• Help drive process innovation and improvements to optimize business/technology workflows.
• Leverage your creativity to find innovative solutions to complex challenges, enhancing product features and processes to meet evolving business needs.
• Develop in-depth understanding of the end to end lifecycle for Delegated Authority underwriting process.
• Communicates the product and portfolio vision to their squads/teams and other squads/teams outside their portfolio/functional area.
• Ensuring the squads/teams contribute towards achieving assigned product KPIs. Manages product(s) with a low-medium degree of strategy, scope, and complexity.
• Owns and maintains multiple product backlogs and is accountable for their contents, prioritization, and acceptance criteria. Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning sessions. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities, and how this prioritization is made across multiple products in the portfolio.
• Participates in squad/team demos, retrospectives, and all other ceremonies.
• Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
• Monitors and maintains product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.
• Analyzes feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly.
• Negotiates with immediate squads/teams to ensure priorities are aligned in a portfolio.
• Collaboratively builds product roadmaps based on strategy and ongoing input from stakeholders.
• Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.
• Contributes to customer-driven design and usability testing. Ensures a well-positioned product through market & industry analysis.

Skills and Experience:

• Delegated Authority and bordereaux practice experience.
• Ideal experience in commercial & specialty insurance.
• Technical understanding of data transfer processes (APIs, integrations, data flows).
• Strong interpersonal, verbal, written and presentation skills, communicating with a range of stakeholders.
• Ability to translate technical language into an easier way to understand by the business.
• Keen problem solver, strong analytical and decision-making skills required.
• Demonstrable experience of delivering complex initiatives.
• Agile practitioner capabilities and experience working with or in Agile teams.
• Proven success managing a large set of stakeholders with different needs.
• Ability to influence the direction and thinking of senior stakeholders.
• Strong teamwork, co-ordination, organisation and planning skills.

About Liberty Specialty Markets (LSM):

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:

• Offering a vibrant and inclusive environment and committing to their career development.
• Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
• Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
• A supportive culture, which includes promoting a healthy work-life balance and working flexibly.