At a Glance
- Tasks: Lead Agile teams to deliver innovative claims solutions and enhance collaboration.
- Company: Join Liberty Specialty Markets, a global leader in insurance and reinsurance.
- Benefits: Enjoy a vibrant work culture, career development, and flexible working options.
- Other info: Be part of a diverse team that values inclusion and work-life balance.
- Why this job: Make a real impact by transforming claims processes with Agile methodologies.
- Qualifications: Experience as a Scrum Master and strong coaching skills required.
The predicted salary is between 54000 - 66000 £ per year.
The Liberty International Insurance (LII) technology team is seeking a Scrum Master primarily to support the transformation of our Claims solutions. Reporting to the Senior Delivery Lead, and working as part of an Agile team, the Scrum Master will support the portfolio, ensuring business needs are understood and met.
About the Department & Team
Led by the Chief Information Officer, delivers innovative solutions and capabilities that leverage our technical expertise, business understanding and partnerships to enable market-leading performance across the organisation. Global Technology teams collectively deliver innovative solutions and capabilities that leverage our technical expertise and business understanding and partnerships to enable market-leading performance world-wide. The team is made up of Delivery Leads, Scrum Masters, Application Support, Development & Testing expertise who deliver day to day 'Business as Usual' support, enhancements, and new applications. Via strong partnerships, the Portfolio supports the multiple business teams including, but not limited to: Claims, Actuarial, Exposure Management, HR, Finance & Treasury. The Team works closely with other portfolios, US based Global Risk Solutions teams and Central IT Teams including Development, Testing, Change Management and Incident Management. Liberty follow Agile practices globally.
Key Responsibilities
- Working with the Delivery Lead, to support the delivery of claims initiatives which contribute to the strategy and growth priorities.
- Coaching the scrum team and organisation on how to use Agile/Scrum practices mentoring staff on the new ways of working as required, and ultimately owning the process to deliver value to business customers.
- Supporting, educating and coaching Product Owners, especially on prioritisation, backlog creation, backlog refinement and their role in the Scrum team.
- Plan, organise and facilitate the relevant Agile Ceremonies as required e.g. Daily Scrums, Sprint Planning, Sprint Reviews and Retrospective.
- Support the preparation of the 90/30 day events such as quarterly planning and portfolio reviews.
- Guiding the team on self-organisation to fill in the intentional gaps left in the Agile/Scrum frameworks.
- Ensure agile anti patterns are raised and discouraged.
- Support the team in continuous improvement.
- Proactive ownership and removal of blockers.
- Assess the Scrum Maturity of the team and organisation by coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.
- Removing impediments or guiding the team on how to remove impediments.
- Support building a trusting, safe and fun environment where problems can be raised openly with an emphasis on honesty and problem-solving.
- Assisting with internal and external communication, improving transparency, and socialising information to the wider team.
- Working with other teams to help ensure the new way of working is understood and integrated with other processes/reporting as needed.
- Adherence to all relevant regulatory requirements that form part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to Liberty’s commitment to placing Customers at the centre of our business and behaving with integrity.
Skills and Experience
- Experience in playing the Scrum Master role diligently applying Scrum principles, theory and practices, across multiple Agile teams.
- Experience coaching Product Owners.
- Leveraging AI to deliver reporting and tangible efficiency gains.
- Proven delivery capability, supported by specific examples.
- Good skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Scrum approach e.g. Velocity and Burndown reporting, Retrospective formats, handling bugs in the Product Backlog.
- A clear understanding of the difference between Epics, Features and User Stories.
- Knowledge of different Agile approaches: Kanban, Lean etc. and Agile tools e.g. JIRA.
- Awareness and experience with widely used Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
- Applicable knowledge of the development technologies used by Agile development teams.
- Excellent communication and mentoring skills.
- A relevant certification in Agile e.g. Certified ScrumMaster® or PMI Agile Certified Practitioner.
Key Performance Indicators
- Successful implementation of Agile and acceptance both within the team and the wider Digital team.
- Business benefit evidenced and accepted by the Delivery Lead, business Product Owners and other stakeholders.
- Positive acceptance of new practices within the development team (morale should be neutral/positive).
- Delivery of fully tested and successfully claims initiatives within agreed Sprints.
- Producing long term predictability.
- Good quality analysis/design documents and up to date Product Backlog.
- Smooth transition of changes from development to production.
- Compliance with the organisation’s control policies and procedures.
About Liberty Specialty Markets (GRSI)
Liberty Specialty Markets and Liberty Re-Insurance is part of Liberty Mutual Insurance Group, a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why “Put People First” is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
- Offering a vibrant and inclusive environment and committing to their career development.
- Promoting diversity, equity and inclusion (DEI).
- Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
- Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
- A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
Scrum Master in London employer: Liberty Specialty Markets
Liberty Specialty Markets is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from comprehensive professional development opportunities, a strong emphasis on data integrity, and a culture that values analytical excellence, making it an ideal place for those looking to grow their careers in catastrophe risk analysis.
StudySmarter Expert Advice🤫
We think this is how you could land Scrum Master in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Scrum Master at Liberty Specialty Markets!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Liberty Specialty Markets or be willing to refer you for that Scrum Master position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Liberty Specialty Markets who’s on the lookout for their next Scrum Master star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Scrum Master role at Liberty Specialty Markets!
We think you need these skills to ace Scrum Master in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Liberty Specialty Markets. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Liberty Specialty Markets
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Liberty Specialty Markets. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
