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- Tasks: Assist with office moves, event setups, and general facilities management.
- Company: Join Liberty Specialty Markets, a leading global insurer with a vibrant culture.
- Benefits: Enjoy a supportive work environment, career development, and flexible working options.
- Why this job: Make a real impact in a dynamic workplace while developing valuable skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Be part of a diverse team that values collaboration and innovation.
The predicted salary is between 24000 - 36000 £ per year.
Country: United Kingdom of Great Britain and Northern Ireland
Creation Date: 06-Nov-2025
Employment Type: Permanent, Full time
Ref #: 1234571961
Description & Requirements
Department: EU and UK Real Estate & Workplace
Location: London
Type: Permanent
About the Role
To act as the Facilities Assistant for the London offices of Liberty Specialty Markets, comprising some 1500 staff occupying 5 floors in the landmark tower at 20 Fenchurch Street. Reporting to the Facilities Manager but working closely with the UK Real Estate Manager and rest of the UK Real Estate and Workplace department.
About the Department & Team:
The Real Estate & Workplace team supports the offices hosting Liberty Mutual’s various insurance businesses in the UK, Europe and MENA. The team reports into the Liberty Mutual Enterprise Real Estate Services Team (based in the US) who set principles and guidelines for office design and operations, share best practice globally and coordinate internal approvals for real estate transactions.
Key Responsibilities
- Assisting the Facilities Team with office moves and other general adhoc projects
- To proactively work towards promoting a sense of pride in the RE&W department
- Assist with maintaining the property to an acceptable condition
- Help with event setups/moving furniture
- Manual Handling duties as required
- Support Invoicing/Requisitioning for supply expenses and New supplier entry
- Help maintain the London RE&W email helpdesk account
- Distributing posters and other Facilities related comms and materials
- Keep FM store rooms tidy and keep an inventory
- Assist with maintaining desk booking platform
- Proactive and accurate programming of access cards for new joiners, visitors, contractors and temporary staff
- Ensuring all leaver access cards are deleted promptly from the system
- Liaising with building security and relevant contractors
- Staff personal locker management
- Supervising contractors and ensuring that all engineers follow the approved procedures when required
- Become an active Fire Warden and First Aider (training provided)
- General Health & Safety management by carrying out daily/weekly walk arounds in 20FS
- Carry out weekly stock takes of all first aid boxes, order stock when needed and keep back up stock
- Keep all first aid & fire marshal signs up to date
- Support business related events and communities
- Assist with contractor induction process & permit to work criteria
- Stationery
- Carry out a weekly stock take of the stationery in the stationery cupboard, order stock when required. Keep the stationery cupboard organised
- A green stationery champion
- Be the first port of call for all stationery enquiries
- Liaison with the supplier
- Taking initiative in carrying out weekly office walk arounds in 20FS, recording all issues and ensuring they are reported to the Facilities Coordinator
- Immediate reporting and recording of all building issues
- Collect deliveries from the loading bay & building postroom and notify the staff member who ordered it
- Store deliveries in the FM area until they are collected
- Organising incoming and outgoing post (incl. franking and couriers)
- Collect incoming post from the post room in the am & pm daily
- Distribute incoming post to relevant departments
- Frank all outgoing post each day and take down to the post office/building post room
- Bi-weekly offsite collection check at the nearby DX exchange
- Scan incoming post and allocate to the correct recipient
Skills and Experience
- Experience working within a Facilities environment desired but not mandatory
- Good standard of education
- Able to move heavy furniture (Manual Handling training provided)
- Tact and diplomacy
- Ability to relate to and communicate effectively with, both verbally and written, all levels of staff
- Good IT skills including Microsoft Office
- Ability to work under own initiative
- An ability to review and prioritise work within agreed parameters.
- A team player but able to work using own initiative with a proactive approach and an ability to focus on the detail
- Able to work effectively under pressure and meet deadlines
- A desire and ability to develop and learn new skills and enhance current skills to grow professionally
- Present a capable, competent and professional image at all times
About Liberty Specialty Markets (LSM)
Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world‑class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
- Offering a vibrant and inclusive environment and committing to their career development.
- Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee‑led networks strengthen the diversity of our workforce and our inclusive environment.
- Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
- A supportive culture, which includes promoting a healthy work‑life balance and working flexibly.
Facilities Assistant employer: Liberty Specialty Markets
Contact Detail:
Liberty Specialty Markets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Liberty Specialty Markets. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Liberty puts people first, so think about how you can demonstrate your teamwork and proactive approach during the interview.
✨Tip Number 3
Show off your skills! If you have experience in facilities management or related areas, be ready to share specific examples of how you've tackled challenges or improved processes in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Liberty Specialty Markets.
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Assistant role. Highlight any relevant experience in facilities management or similar environments, and don’t forget to mention your ability to work under pressure and your proactive approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you and how your background makes you a great fit.
Show Off Your IT Skills: Since good IT skills are essential for this role, make sure to list your proficiency with Microsoft Office and any other relevant software. If you have experience with desk booking platforms or inventory management systems, definitely include that!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Liberty Specialty Markets
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities Assistant role. Familiarise yourself with the key responsibilities listed in the job description, such as assisting with office moves and maintaining the property. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a Facilities Assistant, you'll need to communicate effectively with various staff levels. Prepare examples of how you've successfully communicated in past roles, whether it's through written correspondence or verbal interactions. This will highlight your ability to relate to others and work as part of a team.
✨Demonstrate Proactivity
The job requires a proactive approach, so think of instances where you've taken the initiative in previous roles. Whether it’s organising a workspace or managing supplies, be ready to share these experiences. This shows that you can work independently and are committed to maintaining a well-functioning environment.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to manual handling, health and safety, or event setups. Brush up on relevant procedures and be ready to discuss how you would handle specific situations. This will show that you're not only aware of the practical aspects of the job but also prepared to tackle them head-on.
