ERM Business Systems Analyst

ERM Business Systems Analyst

Full-Time 49500 - 60500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support and enhance the Exposure Risk Management application stack in a dynamic team.
  • Company: Join Liberty Specialty Markets, a leading global insurer with a vibrant culture.
  • Benefits: Enjoy a competitive salary, flexible work options, and career development opportunities.
  • Other info: Be part of a supportive culture that values diversity and work-life balance.
  • Why this job: Make a real impact in the insurance tech space while collaborating with diverse teams.
  • Qualifications: Experience in insurance, Agile methodologies, and strong analytical skills are essential.

The predicted salary is between 49500 - 60500 £ per year.

We are seeking a Business Systems Analyst who will help support the Exposure Risk Management application stack. We will need someone with a strong background in the insurance domain. Reporting to the Lead configuration developer in the team, the role will be responsible for managing the ongoing build and maintenance of the application set.

The GRSI UW Technology Team reports into the CIO and works closely with the Global Risk Solutions (GRS) technology teams to deliver innovative solutions and capabilities that leverage our technical expertise and business understanding and partnerships to enable market-leading performance world-wide. The UW Technology Team is made up of people who deliver day-to-day 'Business as Usual' support and the delivery of enhancements and new applications to support LSM's underwriting teams.

The ERM Business Systems Analyst is a technical member of the Agile delivery team, working collaboratively with the Scrum Master, Product Owner, and other team members to deliver business outcomes. The role is responsible for evaluating business and system requirements, configuring and supporting business applications, producing and maintaining technical documentation, and supporting the testing, deployment, and ongoing maintenance of systems.

Key Responsibilities:

  • Administer, support, maintain, and enhance key business applications within the Exposure Management team.
  • Collaborate with business stakeholders and technical teams to analyse business and system requirements and deliver effective application enhancements and solutions.
  • Successfully engage in multiple initiatives simultaneously.
  • Evaluate business and system requirements to identify opportunities for application improvements, recommending appropriate technical solutions based on research and best practice, under minimal supervision.
  • Support the Lead Config Developer to interact with all levels of management, obtain buy in, sign-off and manage expectations.
  • Act as the primary technical contact for assigned applications, working closely with the Lead Config Developer, application vendors, and support teams to resolve technical issues and deliver enhancements.
  • Provide technical support and guidance to business users through proactive engagement, effective communication, and a strong understanding of business needs.
  • Contribute to team quarterly planning and set expectations for delivery of new capabilities, features, and functionalities.
  • Participate in team demos, retrospectives, and all other ceremonies.
  • Manage, prioritise, investigate, and resolve application incidents and service requests.
  • Administer application access, user permissions, and security profiles in accordance with organisational policies and governance requirements.
  • Plan, coordinate, and support application upgrades, releases, and deployments.
  • Help business units develop and execute system test plans, test scripts, and validation activities.
  • Produce, maintain, and continuously improve technical, procedural, and operational documentation.
  • Communicate release schedules, system enhancements, and implementation updates to relevant stakeholders.
  • Build and maintain effective working relationships with business teams, technical colleagues, external vendors, and global Liberty Mutual stakeholders.
  • Collaborate across departments to coordinate activities, resolve issues, and deliver high-quality services.
  • Promote High-Performance Engineering principles by advancing automated development practices.

Skills and Experience:

  • Solid Exposure Management experience.
  • Insurance, Reinsurance and London Market experience.
  • Systems migration and integration experience.
  • Experience of working within an Agile environment.
  • Strong understanding of software development processes, including Agile methodologies.
  • Familiarity with programming languages, such as SQL.
  • Strong analytical and problem-solving skills.
  • Meticulous attention to detail.
  • Excellent communication and collaboration abilities with a range of stakeholders.
  • Requires knowledge of JIRA (essential).
  • Competent with Microsoft Excel, Word, PowerPoint and other analytical tools for reporting purposes.
  • Previous experience working within cross functional teams.

Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy is core to LSM's commitment to placing customers at the centre of our business and behaving with integrity.

About Liberty Specialty Markets (LSM): Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

ERM Business Systems Analyst employer: Liberty Specialty Markets

Liberty Specialty Markets is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from comprehensive professional development opportunities, a strong emphasis on data integrity, and a culture that values analytical excellence, making it an ideal place for those looking to grow their careers in catastrophe risk analysis.

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Contact Details:

Liberty Specialty Markets Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ERM Business Systems Analyst

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Liberty Specialty Markets). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Liberty Specialty Markets. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace ERM Business Systems Analyst

Exposure Management
Insurance Domain Knowledge
Agile Methodologies
Systems Migration and Integration
Analytical Skills
Problem-Solving Skills
Technical Documentation

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Liberty Specialty Markets.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Liberty Specialty Markets. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Liberty Specialty Markets

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Liberty Specialty Markets to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Liberty Specialty Markets, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Liberty Specialty Markets's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.