Claims Specialist

Claims Specialist

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle and resolve insurance claims while collaborating with various teams.
  • Company: Join Liberty Specialty Markets, a leading global insurer with a vibrant culture.
  • Benefits: Enjoy a supportive work environment, career development, and flexible working options.
  • Why this job: Make a real impact in the energy insurance sector and build valuable relationships.
  • Qualifications: Interest in energy insurance and strong relationship-building skills required.
  • Other info: Dynamic team with opportunities for growth and a commitment to diversity and inclusion.

The predicted salary is between 36000 - 60000 ÂŁ per year.

About the Role

Handling and resolving insurance claims efficiently and fairly in accordance with our claims Charter / code of Conduct and Claim process guidelines. Working closely with the LSM Claims team towards delivery of our corporate goals whilst promoting LSM core values. We are looking for someone with either knowledge of, or a genuine interest in energy insurance, with the motivation and ability to forge deep relationships with various internal and external stakeholders.

About the Department & Team

Liberty Specialty Markets Claims department handle claims through all stages from initial notification to conclusion including analysis of new notifications, coverage, liability and quantum, establishing and monitoring appropriate reserves and making claims payments as required. This is an opportunity to join a dynamic team that has deep engagement with clients, brokers and partners closely with our market leading underwriters and business development teams.

Key Responsibilities

  • Working closely with Underwriting & Claims to support the retention and attraction of Clients.
  • Collaborate with Underwriting, Engineering and Actuarial on portfolio, risk mitigation, policy language and claim trends.
  • Enhance the exposure and profile of the EPC Claims teams through our Claims+ offering, attendance at meetings, as well as business development opportunities at industry events, conferences, and other external engagements.
  • Liaising with market surveyors, adjusters and legal professionals where required.
  • Communicate and collaborate between LSM and Clients to provide insight.
  • Adherence to the authority requirements of the role as agreed.
  • Support the management of all third-party relationships where the third party has delegated claims handling authority.
  • Adherence to the LSM Claims Charter and Code of Conduct.
  • Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM’s commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity.

Skills and Experience

  • Experience in proactively building effective relationships with key stakeholders.
  • Ability to make decisions and exhibit sound and reasoned judgment and/or escalate as necessary.
  • Organisational skills with the ability manage/prioritise multiple tasks and to meet deadlines in a fast‑paced environment.
  • Analytical and oral/written presentation skills.
  • Negotiation skills training will be provided, previous experience would be beneficial.
  • Self‑motivated.
  • Strong Excel / data analysis skills.
  • An interest in Energy Insurance.

About Liberty Specialty Markets (LSM)

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world‑class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why “Put People First” is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:

  • Offering a vibrant and inclusive environment and committing to their career development.
  • Promoting diversity, equity and inclusion (DEI).
  • A supportive culture, which includes promoting a healthy work‑life balance and working flexibly.

Claims Specialist employer: Liberty Specialty Markets

Liberty Specialty Markets is an exceptional employer located in London, offering a vibrant and inclusive work environment that prioritises employee development and well-being. With a strong commitment to diversity, equity, and inclusion, employees are encouraged to collaborate and share their unique perspectives, fostering innovation and achieving ambitious goals together. The Claims Specialist role provides opportunities for meaningful engagement with clients and stakeholders, all while promoting a healthy work-life balance and flexible working arrangements.
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Contact Detail:

Liberty Specialty Markets Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Specialist

✨Tip Number 1

Network like a pro! Get out there and connect with people in the energy insurance sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Tip Number 2

Show your passion for energy insurance! When you get the chance to chat with potential employers or during interviews, share your genuine interest in the field. Talk about any relevant projects or experiences that showcase your enthusiasm and knowledge.

✨Tip Number 3

Prepare for interviews by understanding the company’s values and how they align with yours. Liberty Specialty Markets puts people first, so think about how you can demonstrate your commitment to collaboration and integrity during your conversations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Liberty Specialty Markets team. Let’s make it happen!

We think you need these skills to ace Claims Specialist

Claims Handling
Relationship Building
Decision-Making
Organisational Skills
Analytical Skills
Oral and Written Communication Skills
Negotiation Skills
Excel
Data Analysis
Knowledge of Energy Insurance
Stakeholder Engagement
Regulatory Compliance
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Passion for Energy Insurance: When writing your application, let us know why you're interested in energy insurance. Share any relevant experiences or knowledge you have, as this will help us see your genuine enthusiasm for the role.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the key responsibilities mentioned in the job description. We want to see how you can contribute to our Claims team!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. This helps us understand your qualifications and experience without getting lost in the details.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Claims Specialist position. Plus, it’s super easy!

How to prepare for a job interview at Liberty Specialty Markets

✨Know Your Stuff

Make sure you brush up on energy insurance basics and the claims process. Familiarise yourself with common terms and concepts, as well as the specific responsibilities of a Claims Specialist. This will show your genuine interest and help you engage in meaningful conversations during the interview.

✨Build Relationships

Since the role involves liaising with various stakeholders, think about how you can demonstrate your relationship-building skills. Prepare examples from your past experiences where you've successfully collaborated with others, whether it's clients, brokers, or internal teams. This will highlight your ability to forge deep connections.

✨Showcase Your Analytical Skills

As a Claims Specialist, you'll need strong analytical skills. Be ready to discuss how you've used data analysis in previous roles. You might even want to prepare a scenario where you had to make a decision based on data, showcasing your sound judgment and reasoning abilities.

✨Emphasise Compliance and Integrity

Liberty Specialty Markets values integrity and compliance, so be prepared to talk about how you've adhered to regulations and ethical standards in your previous roles. Share specific examples that demonstrate your commitment to these principles, as it aligns perfectly with their core values.

Claims Specialist
Liberty Specialty Markets
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