At a Glance
- Tasks: Lead and optimise business operations in the Risk Financing function.
- Company: Join Liberty Specialty Markets, a global leader in insurance and reinsurance.
- Benefits: Enjoy a vibrant work culture, career development, and flexible working options.
- Other info: Be part of a diverse team that values collaboration and inclusivity.
- Why this job: Make a real impact by driving efficiency and innovation in operations.
- Qualifications: Experience in business operations and strong reinsurance knowledge required.
The predicted salary is between 60000 - 75000 £ per year.
The Business Operations Manager for Risk Financing is responsible for strengthening the operational backbone of the Risk Financing function. This role owns Standard Operating Procedures (SOPs), drives process optimisation and innovation, reduces operational waste, and is aware of the impact on other functions. The role combines operational leadership with strong reinsurance knowledge and data fluency, using insights to improve efficiency, transparency, and decision making across the end-to-end reinsurance lifecycle.
Key Responsibilities
- Own, maintain, and continuously improve Risk Financing Standard Operating Procedures across the treaty lifecycle.
- Lead processes that are well-documented, scalable, audit-ready, and consistently applied globally.
- Act as the main operational point of accountability for process clarity and control.
- Systematically identify inefficiencies, duplication, and operational bottlenecks within Risk Financing, and lead the design of lean, simplified processes that drive efficiency, reduce complexity, and improve end-to-end performance.
- Leverage process optimisation methodologies (e.g. Lean, Six Sigma, continuous improvement) to streamline workflows, reduce manual effort and rework, and significantly improve cycle times.
- Lead automation and simplification initiatives in partnership with Technology and Data teams.
- Fully document Risk Financing processes including leadership buy-in and approval.
- Drive innovation within Risk Financing Operations by introducing new tools, dashboards, and ways of working.
- Champion data-driven decision making, embedding operational metrics and KPIs into daily management.
Data, Reporting & Insights
- Continuously drive improvements in data quality, lineage, and usability across reinsurance systems and reporting outputs.
- Partner with stakeholders to align operational metrics with business and executive reporting needs.
Stakeholder & Partner Connectivity
- Have an awareness of the connections between Risk Financing and partner functions (Finance, Claims, Actuarial, Brokers, and Reinsurers).
- Act as a central coordinator to ensure smooth handoffs, clear ownership, and aligned timelines across functions.
- Lead cross-functional initiatives affecting reinsurance operations.
Governance & Risk Management
- Lead operational risk identification and remediation within Risk Financing processes.
- Ensure appropriate controls, documentation, and governance are in place to meet internal and regulatory expectations.
- Prepare materials and insights for audits, reviews, and senior governance forums.
Skills and Experience
- Advanced experience in business operations, operational management, and/or transformation within insurance or reinsurance.
- Well-rounded reinsurance knowledge, including treaty structures and end-to-end lifecycle operations.
- Proven expertise in process optimisation and continuous improvement.
- Experience working cross-functionally with the ability to translate complex operational issues into clear, practical solutions.
- Advanced written and verbal communication skills, with the ability to influence at multiple levels.
- Experience with reinsurance administration systems and data platforms.
- Familiarity with Lean, Six Sigma, or similar methodologies.
- Prior experience supporting audits or regulatory reviews.
- Change management or transformation delivery experience.
- Advanced Power BI skills, including dashboard design, data modelling, and insight generation.
About Liberty Specialty Markets (LSM)
Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
- Offering a vibrant and inclusive environment and committing to their career development.
- Promoting diversity, equity, and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
- Reinforcing that collaborating together to share our unique perspectives helps us make better decisions, deliver innovative solutions, and pursue our ambitious goals.
- A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
Business Operations Manager employer: Liberty Specialty Markets
Liberty Specialty Markets is an exceptional employer, offering a vibrant and inclusive work environment in London that prioritises career development and employee well-being. With a strong commitment to diversity, equity, and inclusion, the company fosters collaboration and innovation, ensuring that every team member's unique perspective contributes to our collective success. Employees benefit from a supportive culture that promotes a healthy work-life balance and flexible working arrangements, making it an ideal place for those seeking meaningful and rewarding careers in the insurance and reinsurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Liberty Specialty Markets. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Liberty Specialty Markets.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Liberty Specialty Markets's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Liberty Specialty Markets
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Liberty Specialty Markets.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Liberty Specialty Markets will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Liberty Specialty Markets employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
