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LIBERTY RESOLVE LIMITED

Senior Receptionist/Administrator

Borehamwood Full-Time No home office possible

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LIBERTY RESOLVE LIMITED provided pay range

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Job Title: Senior Front of House Receptionist / Administrator – Private Fertility Clinic

Location: Borehamwood, Hertfordshire

Salary: £24,000 – £27,000 (dependent on healthcare experience)

Start Date: ASAP

Contract Type: Permanent

Hours: Monday to Friday, 8:30am–5:30pm or 9:00am–5:30pm (rota-based)

Some Saturday/Sunday mornings required – time off in lieu provided

Free on-site parking
Salary review and increase after probation (based on performance)
Supportive and welcoming working environment

About the Role:

We are looking for an experienced and personable Senior Medical Receptionist / Administrator to join a prestigious private fertility clinic in Borehamwood. Working closely with the Reception Manager, you will be the first point of contact for patients, ensuring a professional, caring, and efficient experience from their initial consultation through to the completion of their treatment journey. This is a busy and rewarding role, requiring a proactive and organised individual with excellent interpersonal skills and a genuine passion for patient care.

Key Responsibilities:

Welcoming patients and visitors in person, via phone, and email
Booking and managing appointments and clinic schedules
Patient registration and managing confidential records
Handling enquiries with warmth, empathy, and professionalism
Processing payments and entering data into accounts/healthcare packages
Supporting the administrative needs of the clinic and management
Ensuring each patient receives exceptional service throughout their journey

Requirements:

Previous experience as a Senior Medical Receptionist or Administrator, ideally in private healthcare or a GP surgery
Familiarity with healthcare or accounting software systems
Financial acumen or experience managing payments/accounts
Strong IT and administrative skills, with attention to detail
Highly articulate, organised, and compassionate
Must be eligible to work in the UK
A car driver is preferred due to the clinic’s location

If you are a dedicated and energetic receptionist or administrator looking to join a supportive and state-of-the-art medical environment, we would love to hear from you. Apply today with your CV!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Administrative
Industries

Hospitals and Health Care

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