At a Glance
- Tasks: Welcome patients, manage appointments, and ensure exceptional care.
- Company: Join a high-end fertility clinic focused on patient well-being.
- Benefits: Competitive salary with potential for healthcare experience perks.
- Why this job: Be the first point of contact in a rewarding, supportive environment.
- Qualifications: Experience as a Medical Receptionist and knowledge of healthcare payments required.
- Other info: Immediate start available for temporary work in London.
The predicted salary is between 22000 - 33000 £ per year.
Job Description
Front of House Receptionist / Administrator – Private Fertility Clinic
💷 Salary: £27,500 (with healthcare experience)
📍 Location: London
🕒 Hours: Shifts between 7am and 6.30pm on a rota
📅 Start Date: ASAP
⏳ Role: Temporary
We are seeking a switched-on Medical Receptionist to join a high-end Fertility Clinic in London as a Front of House Receptionist and Administrator.
In this busy and rewarding role, you will:
- Welcome and register patients
- Make appointments and manage enquiries (email, phone, face-to-face)
- Process payments and handle healthcare packages
- Support data entry and accounts administration
- Follow the patient journey from start to finish, ensuring exceptional care throughout
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This is a friendly, welcoming, state-of-the-art clinic where each patient’s well-being is the top priority. You will need to be articulate with solid administrative skills, passionate about patient care, and confident as the first point of contact.
✅ Requirements:
- Experience as a Medical Receptionist, ideally within private healthcare or a GP surgery
- Payments knowledge within healthcare packages (private healthcare experience desirable)
- Available immediately for temporary work
- Eligible to work in the UK
If this sounds like you, send us your CV today – we would love to hear from you.
Receptionist employer: LIBERTY RESOLVE LIMITED
Contact Detail:
LIBERTY RESOLVE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the specific services offered by the fertility clinic. Understanding their procedures and patient care philosophy will help you engage confidently during any interviews.
✨Tip Number 2
Highlight your experience in managing patient enquiries and appointments. Be prepared to discuss specific examples of how you've handled challenging situations or provided exceptional service in previous roles.
✨Tip Number 3
Brush up on your knowledge of healthcare payment processes, especially within private healthcare. Being able to discuss this knowledge can set you apart from other candidates.
✨Tip Number 4
Show your passion for patient care during the interview. Share stories that demonstrate your commitment to providing a welcoming and supportive environment for patients, as this is crucial for the role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Medical Receptionist, especially in private healthcare settings. Emphasise your administrative skills and any specific knowledge of healthcare payment processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to manage enquiries effectively. Mention your availability for immediate work and how you can contribute to the clinic's welcoming environment.
Highlight Key Skills: In your application, focus on key skills such as communication, organisation, and customer service. Provide examples of how you've successfully managed patient interactions and administrative tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at LIBERTY RESOLVE LIMITED
✨Showcase Your Communication Skills
As a receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication skills during the interview. Practice clear and articulate responses, and be ready to discuss how you handle enquiries in various formats, such as phone calls and face-to-face interactions.
✨Highlight Relevant Experience
If you've worked in a medical or healthcare setting before, be sure to highlight this experience. Discuss specific tasks you've handled, such as managing appointments or processing payments, and how these relate to the role at the fertility clinic.
✨Emphasise Patient Care
This role prioritises patient well-being, so it's crucial to convey your passion for providing exceptional care. Share examples of how you've gone above and beyond to support patients in previous roles, and express your commitment to maintaining a welcoming environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think about potential challenges you might face in a busy clinic and prepare thoughtful responses that showcase your ability to remain calm and efficient under pressure.