At a Glance
- Tasks: Lead daily operations, manage HR, and ensure compliance in a private GP practice.
- Company: Join an independent, two-partner General Practice committed to high-quality healthcare.
- Benefits: Competitive salary, central London location, and opportunities for professional development.
- Why this job: Make a real impact on patient care while growing your leadership skills in a supportive environment.
- Qualifications: Experience in healthcare management, strong leadership, and knowledge of CQC regulations required.
- Other info: Must be eligible to work in the UK; apply with your CV!
The predicted salary is between 45000 - 58000 £ per year.
Job Title – Practice Manager/Operations Officer for Private GP Practice
Salary – £45,000 to £58,000 depending on experience
Location- Central London close to amenities and transport
Hours- Between 8.30am and 6.30pm Monday to Friday
Type of role- Permanent
Our client is an independent, two-partner General Practice Surgery. The Practice also has regular Associate GPs. They are committed to providing high-quality healthcare services while ensuring excellence in patient care, safety, and regulatory compliance.
Role Summary:
This senior management role is pivotal in overseeing the operational, HR, and commercial aspects of the practice. You will support the partners and assist the practice in maintaining CQC compliance. Additionally, you will promote the practice to potential clients and businesses, securing contracts to drive growth, and manage HR functions in collaboration with external HR support.
Requirements:
- CQC Support: Assist the partners in ensuring the practice adheres to all CQC regulations and maintains the highest standards of care, quality, and compliance.
- Operational Leadership: Manage the daily operations of the practice, providing leadership to the admin team, and ensuring smooth coordination between departments.
- Commercial Leadership: Act as the practice\’s public face to external clients and businesses. Develop and secure new contracts, promoting the practice to potential partners and expanding its business footprint.
- HR and Staff Development: Manage HR responsibilities, including recruitment, onboarding, and staff development. Work closely with external HR support to ensure compliance with employment law and best HR practices. Oversee ongoing staff training and professional development to ensure high-quality care.
- Quality Assurance & Risk Management: Help develop and implement quality assurance systems and risk management strategies to continually improve care and mitigate any potential risks to patient safety.
- Patient Engagement & Experience: Enhance patient engagement initiatives, collecting and acting on feedback to continuously improve service quality and patient satisfaction.
- Staff Development: Ensure that staff members are trained and developed to provide the highest standards of care and maintain compliance with healthcare regulations.
- Complaints Handling: Assist in managing complaints in line with CQC standards, ensuring swift resolution and using feedback to drive improvement.
- Regulatory Compliance: Ensure that the practice complies with all relevant data protection and confidentiality laws, including GDPR.
- Experience: Proven background in healthcare management, with experience in private practice. Knowledge of both NHS and private sector operations is advantageous.
- Skills: Strong leadership, excellent communication, and interpersonal skills. Ability to confidently present and promote the practice to external businesses and clients.
- Knowledge: Familiarity with CQC regulations, healthcare policies, and HR practices. Must be proactive in supporting the partners to ensure compliance and high standards of care.
- Qualities: Highly organized, commercially savvy, and driven to foster a culture of excellence within the practice
If you are interested in the role and have the above qualities, send us your CV and we shall respond. All applicants must be eligible to work in the UK
LIBERTY RESOLVE LIMITED | Practice Manager employer: LIBERTY RESOLVE LIMITED
Contact Detail:
LIBERTY RESOLVE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LIBERTY RESOLVE LIMITED | Practice Manager
✨Tip Number 1
Familiarize yourself with CQC regulations and standards. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to maintaining high-quality care and compliance within the practice.
✨Tip Number 2
Highlight your experience in healthcare management, especially in private practices. Be ready to discuss specific examples of how you've successfully managed operations, HR functions, or improved patient engagement in previous roles.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of instances where you've led a team or project, particularly in a healthcare setting, and be ready to explain how you fostered a culture of excellence and compliance.
✨Tip Number 4
Research the practice and its partners. Understanding their values, mission, and any recent developments will allow you to tailor your conversation and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace LIBERTY RESOLVE LIMITED | Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare management, particularly in private practice. Emphasize your leadership skills and any experience with CQC compliance.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your motivation for applying to this role. Mention specific experiences that demonstrate your ability to manage operations, HR functions, and commercial aspects of a practice.
Highlight Relevant Skills: In your application, focus on key skills such as communication, interpersonal abilities, and your proactive approach to compliance and quality assurance. These are crucial for the Practice Manager role.
Showcase Your Knowledge: Demonstrate your familiarity with CQC regulations and healthcare policies in your application. This will show that you understand the regulatory environment and can effectively support the partners in maintaining compliance.
How to prepare for a job interview at LIBERTY RESOLVE LIMITED
✨Understand CQC Regulations
Make sure you have a solid grasp of CQC regulations and how they apply to the practice. Be prepared to discuss how you would ensure compliance and maintain high standards of care.
✨Showcase Leadership Skills
Highlight your leadership experience, especially in managing teams and operations. Provide examples of how you've successfully led a team in a healthcare setting and improved operational efficiency.
✨Demonstrate Commercial Acumen
Be ready to talk about your experience in securing contracts and promoting services. Share specific strategies you've used to expand business and engage with external clients.
✨Prepare for HR Discussions
Since HR management is a key part of the role, be prepared to discuss your experience with recruitment, onboarding, and staff development. Highlight any successful initiatives you've implemented in previous roles.